Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers.
The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
Gas-Fix consistently receives high praise from customers for its exceptional service and professionalism. Reviewers highlight the promptness of the technicians, noting that they arrive on time and complete jobs efficiently without leaving a mess.
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Many customers appreciate the friendly and knowledgeable staff, such as Tyler and Craig, who provide clear communication and trustworthy advice. The ease of booking appointments and reasonable pricing also contribute to a positive experience. Consumers express satisfaction with the thoroughness of the boiler servicing and the overall quality of work. With an impressive average rating of 5.0, Gas-Fix stands out as a reliable choice for home heating services. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
502
100%
● Low
5.0 / 5 overall
=
502 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
5
Sep 24
5.0
10
Oct 24
5.0
22
Nov 24
5.0
22
Dec 24
5.0
16
Jan 25
5.0
14
Feb 25
5.0
15
Mar 25
5.0
14
Apr 25
5.0
16
May 25
5.0
16
Jun 25
5.0
12
Jul 25
5.0
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 499 positive reviews
Customer service60%
301 mentions
Friendly staff45%
223 mentions
Fast & efficient35%
175 mentions
Professionalism26%
131 mentions
“Great company with fantastic customer service”
On “Customer service” · Jul 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
Overall rating and review count for this company and similar companies
Darryl arrived on time and went on to perform the servicing on our boiler and heating system without delay. One coffee later and the job is done; no mess, no fuss; all good. Can’t recommend Gas-Fix hi... See more
Friendly and professional attention to our requirements by Tyler who quickly solved the problem with our system. Would highly recommend Gas-Fix for looking after your boiler and water/heating system
Great company with fantastic customer service ! Just had 2nd service on boiler completed by Tyler,
Tyler assisted with the installation then completed the 2nd service for us.
Its been great to see T... See more
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Darryl arrived on time and went on to perform the servicing on our boiler and heating system without delay. One coffee later and the job is done; no mess, no fuss; all good. Can’t recommend Gas-Fix highly enough.
Friendly and professional attention to our requirements by Tyler who quickly solved the problem with our system. Would highly recommend Gas-Fix for looking after your boiler and water/heating system
Great company with fantastic customer service ! Just had 2nd service on boiler completed by Tyler,
Tyler assisted with the installation then completed the 2nd service for us.
Its been great to see Tyler become a very competent engineer 👏 who always shows great respect for our home on his service visits.
Gas fix is a great company that seems to understand the value of customers 👌 highly recommended.
The whole experience with gas fix was great. From the booking, to the actual day. Craig was professional and efficient. He was knowledgeable and sorted out the gas fire issue. Thank you.
Easy booking with reasonable prices with clear honest recommendations for needed extras (not required this service)
Clean polite professional service personal
I’ve used this company to service my boiler for many years. The engineers are all very professional and trustworthy. They offer good advice when needed. There is good communication before and after service. The charges are very competitive. I’ve got no desire to use anyone else, I’m very happy. Thanks Gas-Fix
Gary
The team at Gas-Fix are great.
For 6 years they have done Gas certifications and serviced/installed our boiler in our home and rental properties and every time we have received top class service.
Annual gas boiler service on Saturday 28th June 2025.
Work carried out by Darryl.
Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed without prompting. Explained that I would get an invoice to request payment. Price has not increased for at least 3 years. Extremely happy and can highly recommend.
Annual boiler service. Craig arrived within the allocated time slot. Professional, friendly. Left the place clean and tidy. I've used Gas Fix for the past 7 years.
Engineer arrived on time and fitted the valves and the new radiator efficiently and cleanly. System tested before leaving.
Pleasant, polite and respectful of my home.
The annual boiler service. Gas-Fix are a great company. We got a reminder in good time and booked an appointment online. The work was done by Tyler who was very neat and professional.
Have used Gas fix now for a number of years and have always found them to be reliable and efficient. For piece of mind I signed up to their service plan and although I have had few call outs they have been dealt with promptly and successfully.
I have been using Gas-Fix for a few years now and found them to be professional in all aspects.
Pricing is competitive and they are a friendly local company.
Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers.
The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.