Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.7	1,000	100%		● Medium

4.7 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.7
12-month avg: 4.7
All-time: 4.7
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Website & app	Quality	Trend	Reviews
HSN - We Are Nutrition!This company	4.7 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	4.2 out of 5 (good)	—	1,000
Rula	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	5.0 out of 5 (good)	—	1,000
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	—	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	—	—	100
Dr. Max	1.8 out of 5 (poor)	100 out of 100	—	—	—	100

Bottom line: HSN - We Are Nutrition! is #1 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.7).

Mark Denham

1 review

Jul 30, 2025

HSN’s ‘Neutral Flavour’ Protein Is Sweetened – Misleading & No Refund

I purchased EVONATURAL 2.0 (Neutral Flavour) in May 2025, trusting HSN’s description. The product was clearly sweetened with stevia and had a distinct sweet taste — which contradicts the meaning of “neutral flavour” as used by other brands and understood by consumers. When I tried to return it, the official return link on HSN’s website was broken (404 error), preventing me from following their process. Support dismissed my case as a “taste preference” issue, ignored the broken link, and hid behind policy. This is not about taste. It is about misleading marketing and a blocked return process. I had trusted HSN as a loyal customer, but this experience has changed that. This is the first time I have ever felt compelled to leave a negative review, which says a lot about how poorly this was handled. I am escalating this to the European Consumer Centre Belgium under EU consumer law. I will not purchase from HSN again unless they correct these practices. Think twice before trusting HSN. Update after company’s reply: Thank you to HSN for replying. I value when companies take the time to engage with customer feedback. That said, the reply still leaves two critical points unaddressed: Misleading labelling – A product marketed as “neutral flavour” but tasting sweetened with stevia conflicts with how this term is commonly understood by consumers and competitors alike. Clear labelling protects trust, which benefits both customers and the brand. Broken return link – The official return portal produced a 404 error, preventing me from returning the product via the normal process. This was not a matter of preference, but a procedural failure outside my control. I have made every effort to resolve this directly and have even shared comparisons to illustrate why customers would reasonably expect a flavourless product. Unfortunately, these concerns remain unanswered. For this reason, I am now proceeding with a formal complaint through the European Consumer Centre Belgium (ECC). This is not about one refund; it is about ensuring future buyers receive accurate information and a fair process. I genuinely hope HSN considers clarifying this product’s description so that customers can continue to buy with confidence.

Report

Month	Average	Reviews
Jul 25	4.6	699
Aug 25	4.7	301

HSN - We Are Nutrition! reviews & trust report

HSN - We Are Nutrition! has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 464 positive reviews

How it compares

Reviews

Customer reviews (1,000)

Mala entrega del paquete

Muy buenos productos

Problemas con el envio, bolsa rota con perdida de casi 600 gramos de producto.

Alternatives to HSN - We Are Nutrition!

Rula

Canada Pharmacy

Amicafarmacia

Dr. Max

Webapoteket

Audien Hearing

The CrowdTrust Experience⭐

No pude pagar

No me llegó la proteína

Ahora mismo bastante mal.

Já é a segunda vez que faço a encomenda…

Dosificador

Le dejaron el paquete a una vecina mia…

Sin dosificador

El pedido llegó abierto y manipulado y…

El paquete llegó abierto

Péssimo apoio ao cliente! Não querem saber

HSN’s ‘Neutral Flavour’ Protein Is Sweetened – Misleading & No Refund

Pedido no recibido y mala experiencia con atención al cliente

Guantes con moho

About HSN - We Are Nutrition!

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