Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	1,000	100%	-0.7	● Low

3.9 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.4▼ 0.7
12-month avg: 3.9
All-time: 3.9
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Quality	Trend	Reviews
HSS ProServiceThis company	3.9 out of 5 (good)	100 out of 100	3.6 out of 5 (good)	3.5 out of 5 (good)	3.4 out of 5 (fair)	—	1,000
Trolha	4.6 out of 5 (good)	100 out of 100	—	—	—	—	35
Line Marker Paint	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	5.0 out of 5 (good)	—	25
Covers Timber & Builders Merchants	4.6 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,000
Builders Emporium	4.8 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.8 out of 5 (good)	4.8 out of 5 (good)	—	217

Bottom line: HSS ProService is #5 of 5 on overall rating in this group. On quality, Line Marker Paint scores higher (5.0 vs 3.4).

Locksmith Training London Lock

1 review

Jun 27, 2025

DISGRACEFUL SERVICE!!!!!

DISGRACEFUL SERVICE!!!!!! Hired a top of the range Air Conditioner, all bells and whistles to be delivered today as we run Locksmith Training courses and needed it asap, paid online. Was delivered this morning, left outside as i wasn't here but that's fine, when i got to work they delivered something that Jesus may have used back in the day, old, battered and looked nothing like what i ordered. Called the local depot (Mitcham) and was told they have no idea why the wrong one was delivered but there was nothing they could do and i had to ring customer service. Had to call 3 times as i just couldn't get through, eventually someone answered and said they couldn't deal with it so would get a manager to call me back. When he eventually called i was told sorry the one you ordered was out of stock so we delivered that one! WHAT?!?!?!?! so i pay for a top of the range unit and you send the lowest quality one that you have without advising me first or offering me a refund? It's like me buying a top of the range Rolls Royce and them delivering me a Vauxhall Astra and saying sorry mate.. Rolls was out of stock but thanks for the money! Absolute Thieves, avoid like the plague! It's now 12pm and i've spoken to Mohammed, Adam, Karen and Omar, Omar has now said he has miraculously found the actual one that i ordered and will get it delivered to me today but i have to RE-ORDER, he sends me a form to reorder with an invoice stating 0.00 balance, he's with me on the phone and it just won't go through, as it's 0.00 balance it doesn't even ask for card details but STILL payment is declined, no one has got a clue what they're doing! Please train people correctly and give them authorisation to actually get stuff done!!!! This is Human error, no computer would let me order an item and then tell you to deliver me something else! Maybe you sent the computer the wrong Air con as well and it's not cool enough in there and it's brain is fried.

Report

Month	Average	Reviews
Feb 25	4.3	18
Mar 25	4.2	334
Apr 25	4.0	322
May 25	3.2	161
Jun 25	3.5	113
Jul 25	3.6	52

HSS ProService reviews & trust report

HSS ProService has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 301 positive reviews

Top complaintsof 170 negative reviews

How it compares

Reviews

Customer reviews (1,000)

great experience

Awful

A bit of a problem

Alternatives to HSS ProService

Trolha

Line Marker Paint

Covers Timber & Builders Merchants

Builders Emporium

GPH Builders Merchants Ltd

MK Handyman London

The CrowdTrust Experience⭐

Failed delivery.

Great worktop at a very reasonable…

excelent service

On time as promissed by a very affable…

Good service

great service....ordered portaloos for…

Great price

Shocking experience

Highly recommended

Great service

delivered no fuel

Prompt delivery of purchases

DISGRACEFUL SERVICE!!!!!

Excellent

Awful company nobody picks up the phone…

I hired a central heating power flush 3…

Easy to order.

About HSS ProService

You Might Also Be Interested In

Home Services

ENGIE Home Services

Prime Property Management

Home & Garden

Fantastic Services

Home Store + More

Utilities

Origin Energy

Wessex Water