Irwin Mitchell is a legal services provider specializing in personal and business law. The company offers expert legal advice across various areas, including medical negligence, personal injury, family law, and commercial services. Irwin Mitchell is dedicated to supporting individuals and businesses during significant life events and unforeseen circumstances, ensuring clients receive clear and practical guidance from the outset. The firm serves a diverse clientele, ranging from individuals seeking assistance with personal legal matters to businesses requiring comprehensive legal support in corporate, employment, and licensing issues. With a commitment to delivering impactful outcomes, Irwin Mitchell aims to make a meaningful difference in the lives of its clients by providing tailored legal solutions to address their unique situations.
Irwin Mitchell receives overwhelmingly positive feedback from clients, with many praising the exceptional support and communication provided by their staff. Reviewers highlight the dedication and compassion of team members like Katie, Flora, and Emma, who take the time to explain complex legal matters and guide clients through challenging processes.
Customers appreciate the firm's ability to alleviate stress and achieve favorable outcomes, often noting the professionalism and warmth of their representatives. However, a few complaints arise regarding the firm's focus on cases perceived as "slam dunks," suggesting that some clients feel their more complex issues may not receive the same attention.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.8 | 80 |
| Dec 24 | 4.9 | 126 |
| Jan 25 | 5.0 | 142 |
| Feb 25 | 4.6 | 121 |
| Mar 25 | 4.9 | 142 |
| Apr 25 | 4.9 | 152 |
| May 25 | 4.8 | 100 |
| Jun 25 | 4.8 | 97 |
| Jul 25 | 4.9 | 40 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Over the past five years, we have faced an incredibly challenging and, at times, deeply frustrating journey”
“I told her this was unacceptable and mentioned that a local solicitor was able to perform this check in 30 seconds wi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.9 out of 5 (good) | −1% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Irwin Mitchell is #1 of 5 on overall rating in this group.
500 reviews of Irwin Mitchell. Filter by what matters to you.
Shannon has helped me throughout my very difficult divorce process. She has 100% being my strength when I was finding it so difficult and always so responsive and supportive when things were so stressful. I'm so pleased and grateful to her for helping me through this.
Thanks for their professional services in handling my injury claim resulting from the car accident. Their expertise and diligent efforts were instrumental in achieving a successful resolution.
I was pleased Laura's thorough analysis of the information I provided and the resultant advice given. This was a positive experience and I would use the company's services again.
Quick answers to the questions people ask most.
Yes, Irwin Mitchell is a legitimate company with numerous verified reviews and a high rating of 5/5 based on real customer experiences. Clients have praised their professionalism and support throughout various legal processes.
No, Irwin Mitchell is not a scam. The company has received many verified reviews that highlight their commitment to customer service and successful outcomes, indicating a pattern of positive feedback from clients.
Irwin Mitchell specializes in a range of legal services including personal injury, medical negligence, and family law. Clients have reported positive experiences with their legal teams, who are noted for their thorough guidance throughout the process.
Irwin Mitchell typically offers flexible payment plans tailored to clients' needs, ensuring accessibility to their legal services. Specific payment options can be discussed during the initial consultation.
You can reach Irwin Mitchell through their website at www.irwinmitchell.com, where they provide contact information and options for inquiries. Clients have noted excellent communication from various team members, enhancing their overall experience.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
When Julie was diagnosed with mesothelioma we were advised to contact a specialist solicitor who would take on Julie’s case. We obviously didn’t know of any but at a SARAG/MESSY UK event in Leeds we were sat next to a lovely lady called Joy (whose husband, David, had mesothelioma). After chatting for a while we asked her if she could recommend one of the solicitors who had information stands around the room. Without hesitation Joy and David said, “Nicola from Irwin Mitchell,” and asked if we would like to be introduced. From the start of talking with Nicola we both felt comfortable with her. After a discussion about Julie’s case we all agreed to start proceedings. Obviously with Julie’s surgery and treatment the extra worry of legal proceedings seemed quite daunting but from the start Nicola was supportive, understanding and communicative. She put Julie at ease. All the way through Julie’s case Irwin Mitchell have been most professional and understanding. I cannot recommend them enough.
We instructed Irwin Mitchell to pursue a claim in relation to my father's death due to mesothelioma. We used Irwin Mitchell as they were recommended by a family who also pursued a mesothelioma claim. From beginning the claim to receiving a damages payment took just over a year. Our contact at Irwin Mitchell was Nick Woods. Nick kept us informed at every stage of the process. He was very aware the family were grieving and treated us with respect. Nick kept appointments when he made them. The process was made straightforward and we would have no hesitation recommending Nick and Irwin Mitchell. Thank you.
Despite the lower offer I have reluctantly accepted from the defendants of my case Rebecca Braithwaite has been wonderful in the last 4 years since my accident which has caused me a lot of pain & suffering , sadly still ongoing. Rebecca has really fought for me in every aspect of the case , is very friendly , always empathetic, very knowledgeable, professional and has kept me updated throughout . I wish her every success for the future as she is an asset to Irwin Mitchell .
Great Communication and easy to work with. Worked with Rebecca Braithwait and she always made sure that everything was explained thoroughly and helped me understand the process at each stage. Would definitely recommend.
Very very professional and easy to deal. At all times throughout my case made feel at ease. I could not recommend Irwin Mitchell enough. Absolute fantastic company. Thanyou.
We were supported through an application to the Court of Protection for Deputyship for my elderly parents by an incredibly knowledgeable solicitor, Lucia Gallato. Our parents had no Power of Attorney or Will at the point that they could not look after themselves because of poor physical and mental capacity at the point of needing residential and in home care. We were thoroughly briefed and guided through the 6 month process and received a very quick Deputyship order having made formal application. Completely professional and supportive service for a reasonable price compared to other firms initial quotes.
Rosalyn Holmes, Thank you for everything you have done. I really appreciate all the work that you and your colleagues have put into this case. All the professionalism, dedication, calming demeanour, determination and advice I have received over the last three years. It has been a pleasure to work with your company, and I will recommend you to family and friends in the future.
Irwin Mitchell have been amazing with my case, taking it on when other firms I spoke to felt it was to complicated. My original solicitor left and my case was taken over by Sharon Williams. The change over was seamless, Sharon was well informed and extremely knowledgeable and put me at ease immediately. Nothing has been to much trouble and although Sharon must have many clients she has always made me feel like I’m the only one. Communication has been clear, constant and empathic. Thanks Irwin Mitchell and huge thanks to Sharon!
We were represented by Lauren Haines for 12 months from 01/24 to 01/25 regarding a complicated educational matter concerning our, at the time, 12 year old disabled son. Her professionalism, knowledge and expert guidance were invaluable. She was also a great and calming influence when our world was falling apart. She represented our case with unfaltering competence and ensured we achieved the best outcome for our family. We would not hesitate to use her again in future and highly recommend her services to anyone.
The word trust in the field of law is definitely Irwin Mitchell. Thank you very much for always being there for me, Ms. Clare Walker. Best wishes 🙏
Irwin Mitchell were great. I worked with Katherine who really knows her property law. The process was dealt with in an appropriate and measured way and I was kept fully informed by Katherine's explanation of the progress. I was completely happy with the outcome.
The Irwin Mitchell team have considerable knowledge and expertise and have been incredibly supportive when providing advice to my clients . They always deliver exceptional levels of service
**🌟🌟🌟🌟🌟 Exceptional Service from Alisha Bilsby at Irwin Mitchell** I cannot praise Irwin Mitchell Solicitors enough for the outstanding support I received, particularly from Alisha Bilsby. From the moment I reached out, Alisha demonstrated unparalleled professionalism, expertise, and genuine care for my case. Alisha guided me through every step of the legal process with clarity and patience, ensuring I fully understood my options and felt empowered to make informed decisions. Her attention to detail, prompt communication, and ability to simplify complex legal jargon made what could have been an overwhelming experience remarkably smooth and stress-free. What truly stood out was Alisha’s empathy and dedication. She took the time to listen, reassured me during moments of uncertainty, and consistently went above and beyond to achieve the best possible outcome. Her proactive approach and commitment to excellence reflect the high standards Irwin Mitchell is known for. If you’re seeking a law firm that combines expertise with heartfelt client care, look no further. Alisha Bilsby and the team at Irwin Mitchell are simply exceptional. Thank you for your unwavering support and for turning a challenging situation into a resounding success!
Always deal with queries promptly. Ciaran Has a very approached manner.
Irwin Mitchell is a legal services provider specializing in personal and business law. The company offers expert legal advice across various areas, including medical negligence, personal injury, family law, and commercial services. Irwin Mitchell is dedicated to supporting individuals and businesses during significant life events and unforeseen circumstances, ensuring clients receive clear and practical guidance from the outset. The firm serves a diverse clientele, ranging from individuals seeking assistance with personal legal matters to businesses requiring comprehensive legal support in corporate, employment, and licensing issues. With a commitment to delivering impactful outcomes, Irwin Mitchell aims to make a meaningful difference in the lives of its clients by providing tailored legal solutions to address their unique situations.
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