Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
Very efficient
We bought a new build and it all went through without any problems
Natalie Marsh met us and went through the contract in person which was great as we had not moved for over 30 years so we were novices
All in all very happy with the service
Very efficient, patient and communicative team at Knights both Natalie and Fiona were great!! Highly Recommend knights to anyone, as they were really good.
Shona and Amy at Knights have been fantastic from start to finish for my partner and I during our house move into our first home. Despite being a new build and having a number of challenges along the way, Shona and Amy were on hand to provide support and definitely helped to put any concerns or worries my partner and I had. I would highly recommend Knights for anyone who is moving, especially into a new build property as the service received was faultless from start to finish
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
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What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Excellent service throughout, very quick to reply and no question or concerns remain unanswered or unsolved - many thanks for Charlotte and her great team; Samantha, Sharon, Callum, Emma and Emily!
Linda Gregory was knowledgeable, professional and efficient. She was given a very tight timetable to get the property transaction complete. She passed that test with flying colours. I'd use her again in a heartbeat.
Knights provided an excellent proactive service in handling the conveyancing on our house purchase. Linda Gregory, assisted by Emerald Hutton were extremely diligent, kept us informed very regularly on the progress and gave sound advice along the way. Whilst Knights are not the cheapest for conveyancing, we saw the value of paying a little more in what proved to be a tricky transaction with a number of potentially contentious matters. We would certainly recommend them!
Linda Gregory, Senior Associate of the Conveyancing Department at Knights
Linda Gregory, Senior Associate of the Conveyancing department and her team at Knights always and without fail carries out a very thorough job. I will always use Linda as she has years of excellent experience, explains things very clearly, manages my expectations and most importantly communicates things at every stage of the transaction without fail.
Charlotte has worked so much on a land sale for us. Nothing has been too much trouble. We have been kept up to speed on all issues.
We would not have stayed sane without Charlotte's support.
I would thoroughly recommend Charlotte to anyone.
Emily has been excellent!!! I have dealt with a few solicitors in my time and I can honestly say that Emily has been the best. On the ball, friendly and professional throughout. Kept me informed and made my difficult journey much easier. Thank you
Charlotte and Sam at Knights kept us well informed throughout the process of purchasing a new build. You always get a return call on the rare occasions you have to leave a message. Everything dealt with professionally but with a human touch, I’d recommend to friends and family. Great job.
We used Knights when moving to our new house, over the past 2 years Sandy Kaur consistently communicated with us and updated us on everything A-Z. Top notch aftercare as well when everything came through. It’s nice to have a normal chat with someone after doing business with them as I feel it makes the whole experience more personal and makes you feel like you’re not a statistic or any ordinary customer. Thanks Knights/ Sandy!
Great experience. Both Lucy and particularly Emily have been fantastic. The communication has been brilliant and Emily has been very responsive in answering and returning calls. She’s answered any questions professionally and in a way that I could easily understood where I stood legally. This is the second time I’ve used knights and I wouldn’t hesitate to use them again.
Communication throughout the transaction was excellent and everything was easy to understand. The online process was very convenient and made life so much easier. We were so pleased that our sale went through very quickly without any problems. Emily and her Team made this a stress free process!
Knights were very helpful, communicative, and transparent throughout the entire process of buying my property. As a first time buyer, I couldn’t have asked for a more supportive team to have guided me through the journey of buying my first property. Special shout outs to Natalie and Fiona, who always responded quickly and went out of their way to make sure everything ran smoothly.
We used Knights for both the sale of our previous home and purchase of our new home and can highly recommend their services. They are very professional but explain everything in terms we understood and were only a phone call/email away if we wanted to ask a question. Every document was perfect and communication was prompt and efficient. The price was also very competitive so definitely great value for money. In particular, Kirsten and George went above and beyond to help us exchange contracts in time and complete on time without any issues or delays so a big thank you to them for their continued support throughout both processes. No need to hesitate, definitely choose Knights for your Solicitors!
Where to begin, Kirsten and George and the team at Knights were perfect from start to finish.
We were given Kirsten as a contact when we reserved our dream home on a new housing development. She made the initial process very smooth and provided a point of calm when I was panicking and stressed. As the sale of our house went through Gorge joined the process to assist Kirsten, when she was out of office or on a break. He was professional and efficient, maintaining a clear stream of communication throughout the processes.
I would highly recommend Knights to anyone looking for fast, professional and helpful solicitors when selling or purchasing a house. And if Kirsten & team are involved you know you are in safe hands!
Thank you so much for helping us realise our dream home!
Adam & Sophie
I wanted to extend my heartfelt gratitude to Ben Phillips, for your time and guidance during our meetings. Your professionalism and approachability throughout this entire process have been greatly appreciated, making the complex world of estate planning much more comprehensible for my parents and me. You've instilled in us a sense of confidence and provided invaluable education, equipping us with the knowledge necessary to manage our future affairs effectively. I would not hesitate to wholeheartedly recommend your services, as you have truly represented your company with distinction.
I would thoroughly recommend Knights, their professionalism and the speed of responses was great! Jodie and Fiona from the Portsmouth office were very helpful and giving advice on any concerns I had. Communication was excellent and all matters dealt with very swiftly. Thank you so much for an amazing service!
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.