Always a excellent service
Always a excellent service
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
Melbros Building Supplies enjoys an overwhelmingly positive reputation among its customers, with many praising the efficient delivery and excellent service. Reviewers frequently highlight the promptness of the delivery, often noting that items arrive on time or even earlier than expected.
The staff is described as friendly, helpful, and knowledgeable, contributing to a hassle-free experience for consumers. Competitive pricing and good product quality further enhance customer satisfaction. However, a few reviews mention issues related to delivery and staff attitudes, with some customers feeling blamed for problems that arose. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 948 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 9 |
| Jan 25 | 5.0 | 13 |
| Feb 25 | 5.0 | 31 |
| Mar 25 | 4.8 | 11 |
| Apr 25 | 4.3 | 11 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.8 | 5 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 10 |
| Sep 25 | 5.0 | 8 |
| Oct 25 | 5.0 | 8 |
| Nov 25 | 4.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super service & next day delivery”
“Delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 948 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Melbros Building Supplies is #1 of 5 on overall rating in this group.
500 reviews of Melbros Building Supplies. Filter by what matters to you.
Always a excellent service
Excellent service as always. Great to know you can order timber on line and know you will always get top quality
So glad I found Melbros, no ridiculous delivery charge, great communications, quality product at a reasonable price. Don't bother with the usual suspects of the building supply world Melbros are so much better
delivery within hours of online order,
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Arrived earlier than expected and the driver was very helpful
Wonderful. Fast . Professional service with excellent prices.
Quick turn around from when the timber was ordered and delivery driver was happy to unload all the wood before I made it back home which was helpful, If ever needed again in the future, melbros will be first choice for sure!
Ordered on the morning delivered in the afternoon driver very helpful this is the best place ever
Always use melbros, great company. Quality goods and a competitive price and always delivered on time.
Delivery was great managed to get the items close to job which I thought was not achievable
Speed of turnaround from order to delivery.
Delivered on time 😃
Excellent prices and fast delivery
I made a mistake with the order - Chris from Melbros made some arrangements & I received the correct product exchanged in around 3 hours. Thank you!
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
This profile hasn't been claimed by the business owner.