Easy ordering online
Easy ordering online, date for delivery arranged,delivered on time 10/10 Simples 👍👍👍 Forgot to mention the great delivery driver 👍👍
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
Melbros Building Supplies enjoys an overwhelmingly positive reputation among its customers, with many praising the efficient delivery and excellent service. Reviewers frequently highlight the promptness of the delivery, often noting that items arrive on time or even earlier than expected.
The staff is described as friendly, helpful, and knowledgeable, contributing to a hassle-free experience for consumers. Competitive pricing and good product quality further enhance customer satisfaction. However, a few reviews mention issues related to delivery and staff attitudes, with some customers feeling blamed for problems that arose. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 948 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 9 |
| Jan 25 | 5.0 | 13 |
| Feb 25 | 5.0 | 31 |
| Mar 25 | 4.8 | 11 |
| Apr 25 | 4.3 | 11 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.8 | 5 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 10 |
| Sep 25 | 5.0 | 8 |
| Oct 25 | 5.0 | 8 |
| Nov 25 | 4.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super service & next day delivery”
“Delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 948 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Melbros Building Supplies is #1 of 5 on overall rating in this group.
500 reviews of Melbros Building Supplies. Filter by what matters to you.
Easy ordering online, date for delivery arranged,delivered on time 10/10 Simples 👍👍👍 Forgot to mention the great delivery driver 👍👍
Order over the internet gott a phone call 40 minits later the orders on its way driver very helpful I love melbros never going any other place
Easy ordering and quick turn around time. Great communication from the team and helpful delivery driver.
Amazing place ordered some MOT subbase circa 8pm evening before and guys were so helpful in delivering at 10am the day after. I searched for next day delivery and was a little sceptical it would be but gave it a go and they delivered, meant I could finish the job 5 stars.
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Quick delivery polite staff.
Fantastic! Great service friendly staff delivery was quick. Definitely use again👍
They are absolutly brilliant!
Delivery on time. Driver dropped materials in perfect position.
I regularly order online, prices are good, delivery is quick and the drivers are always friendly and helpful
I recently bought 2 bulk bags of top soil from Melbros. I was able to choose the day of delivery which was important as it was being delivered to an allotment. On the morning of delivery I was sent a text stating that the vehicle was on its way and given a 2 hour time slot for the arrival. When it arrived the driver was very helpful and was happy to unload the bags directly onto my plot by using his hydraulic crane over the perimeter fence. I couldn’t have asked for more. Well done Melbros.
Had 8 bulk bags of sub base and decorative stones delivered to my 84 yr old mothers house Driver was very polite to her and put them where she requested Many thanks to him and would definitely use the company again
Happy with the products delivered. I was not at home as it was delivered, a day early but this was fine as it was left near my house on the drive. I would use this company again.
Had been buying the small bags of gravel because it was the only way we could finish an area that needed covering. Knowing we needed the bulk bag delivery I went in the store to arrange this. My order was taken by a very polite friendly and efficient member of staff. He answered my questions as best he could……as he wouldn’t be the person making the delivery. Gravel was delivered next day by a great guy (Carl I think) who managed to put the bulk bags over the wall and hedging onto the grass the other side. This was such a help and relief and we were very grateful. Will definitely be buying more from Melbros.
Delivery on time, will use this company again.
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
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