Great experience
Great experience

Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
Mobile Unlocked receives a mix of feedback from its users, with many praising the service for being easy, quick, and straightforward. Reviewers frequently highlight the simplicity of the unlocking process, noting that it is user-friendly and efficient.
However, a significant number of customers express frustration over the fees associated with unlocking their phones, with some feeling that the costs are excessive and not transparently communicated. Complaints about hidden charges and the perception of the service as a scam are prevalent, particularly among those who expected a free unlocking option. While many users appreciate the quick service and helpful customer support, the dissatisfaction regarding pricing and perceived lack of transparency casts a shadow over the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 3.4 | 147 |
| Apr 25 | 3.8 | 245 |
| May 25 | 3.5 | 208 |
| Jun 25 | 3.7 | 230 |
| Jul 25 | 3.8 | 170 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Simply easy to use”
“Website works fine but having to pay $24 to unlock my phone to switch plans is annoying”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.5 out of 5 (poor) | 2.0 out of 5 (poor) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 541 |
Bottom line: Mobile Unlocked is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 1.5).
500 reviews of Mobile Unlocked. Filter by what matters to you.
Great experience
Appalling service. Website charges 23e and claims most unlocks are instant. 30 hours later I have received a further demand for payment of 57e to unlock the phone. There is no indication of additional charges when you sign up. I wish I had read the other reviews before I wasted 23e. It would have been far cheaper to just bring it to a phone shop. Avoid this company is my advice
Everything
Espero me vaya bien
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Very helpful
It was really simple and not a scam, which is what I thought it was at first. LOL.
It was quick and easy!
Had to retype my information multiple times and having errors and not forsure can tell if my phone is locked still after paying
mi celular sigue presentando fallas, cancele el pago y aun sigue bloqeado, no me llego el pin de desbloqueo
Scammers didn’t send code kept dangling a carrot saying it’s coming never turned up over a month gone by SCAMMERS warning ⚠️ ‼️⚠️‼️⚠️☢️☣️☣️⚠️‼️⚠️‼️
Was charged $24 to start. They emailed and said my phone was ready and needed to pay another $24 the get the code. I was charged $73 instead of $24 so I emailed them and asked them why they scammed me. They apologized and said they will cancel the order and refund me. 5 days later and multiple replies to them asking where my money was and they never answered. Disputed the charges with my CC company and let them handle it. Always use a credit card and not a bank card. They will give you your money back and they have resources to deal with scammers like this.
i was promised one price and got charged tripel
Exelente me gusta la atención
Smooth, easy
Appreciate your effort I give you 5 stars on your professionalism including your repair technology please help thanks again have bless day
Easy very simple to use
The service is expected by early June in the area of rural development to help with local needs such a project would help improve the quality of life
Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
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