Do not used this company
Takes so long and not even know if they will be able to unlocked phone after all. They charge you first and then they don’t care nothing else.

Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
Mobile Unlocked receives a mix of feedback from its users, with many praising the service for being easy, quick, and straightforward. Reviewers frequently highlight the simplicity of the unlocking process, noting that it is user-friendly and efficient.
However, a significant number of customers express frustration over the fees associated with unlocking their phones, with some feeling that the costs are excessive and not transparently communicated. Complaints about hidden charges and the perception of the service as a scam are prevalent, particularly among those who expected a free unlocking option. While many users appreciate the quick service and helpful customer support, the dissatisfaction regarding pricing and perceived lack of transparency casts a shadow over the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 3.4 | 147 |
| Apr 25 | 3.8 | 245 |
| May 25 | 3.5 | 208 |
| Jun 25 | 3.7 | 230 |
| Jul 25 | 3.8 | 170 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Simply easy to use”
“Website works fine but having to pay $24 to unlock my phone to switch plans is annoying”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.5 out of 5 (poor) | 2.0 out of 5 (poor) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 541 |
Bottom line: Mobile Unlocked is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 1.5).
500 reviews of Mobile Unlocked. Filter by what matters to you.
Takes so long and not even know if they will be able to unlocked phone after all. They charge you first and then they don’t care nothing else.
Not enough information- charged without helping
It was a quick and easy process
I ordered unlock for my Samsung S20 phone and now it's more than two weeks my phone still lock. First, they asked for 24 USD, and then after ten days they asked for another 54 USD, but my phone still not done. I'm sure this group is scammed and not legit. I tracked them back to the basement somewhere in London (UK). I'll have no choice but to give Mobile Unlock a Big fat "one start" review.
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Never again! Bought unlocking service on 30/05/2025, now on 01/07/2025 they telling me "it appears that the unlock for this device has returned as blocked" and in normal cases like this no refund option is not available, but they can offer 50% refund...like WHAT???? I paid 69euro for what? And now telling me i cant get all my money back. Never ever again purchasing unlock code. If i knew it wont be in next 24-72hrs as shown on website - i wouldnt buy from them at all.
Very fast and easy
Great so far. Just needing confirmation of completion for the 5 star Change. Did not work. $$$ for nothing
This happened sometime last week I was looking for a company or some way to Carrier unlock my android I paid 2499 and when I activate the 249092 get the code or the download to do whatever I need to do I pushed a button and then they said I need another $54 right then I contact the customer service and I ask for a refund before they start working on the phone doing anything to the phone coming to find out that I didn't even need them to unlock in the day so I could use some device on my phone so I've been asking for days and days and days for a refund the other yesterday they sent me a email saying that I didn't need the phone unlocked or something back to unlocked it through my device but I couldn't get the refund I don't understand that because I asked for as soon as I paid I asked for my money back because They had already did work to the phone what work you didn't do anything then if you would have just stopped and getting my refund back we wouldn't be here but it's okay I'm gonna call you better bureau but I don't think what they did is right i wouldn't muss with this company they just out here raking peoples money and they don't tell you thd total cost because my thought was if I would of knew that I would have to pay another $54 I would of even spent the $24.99 and how do I know after I paid the $54 it wouldn't be another hidden cost how do you block a customer from emailing a company about the accounf are wanting a email this us not professional they're just getting peoples money with no refunds and not doing n e thing to there device which is a rip off
Verry good tanks
Really simple and effective immediately
I found everything so easy to do as longe as I am concerned as I wanted to unlock my phone I found everything on my phone and it was soo easy to operate. Thanks a lot for you kind service. Richmond.
Good good good
Everything is good
Fast and simple.
How Everything Works Well
Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
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