Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
Mobile Unlocked receives a mix of feedback from its users, with many praising the service for being easy, quick, and straightforward. Reviewers frequently highlight the simplicity of the unlocking process, noting that it is user-friendly and efficient.
However, a significant number of customers express frustration over the fees associated with unlocking their phones, with some feeling that the costs are excessive and not transparently communicated. Complaints about hidden charges and the perception of the service as a scam are prevalent, particularly among those who expected a free unlocking option. While many users appreciate the quick service and helpful customer support, the dissatisfaction regarding pricing and perceived lack of transparency casts a shadow over the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 3.4 | 147 |
| Apr 25 | 3.8 | 245 |
| May 25 | 3.5 | 208 |
| Jun 25 | 3.7 | 230 |
| Jul 25 | 3.8 | 170 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Simply easy to use”
“Website works fine but having to pay $24 to unlock my phone to switch plans is annoying”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.5 out of 5 (poor) | 2.0 out of 5 (poor) | — | 1,060 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 541 |
Bottom line: Mobile Unlocked is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 1.5).
500 reviews of Mobile Unlocked. Filter by what matters to you.
ATT salesperson broke phone when transferring from iPhone 12 in November 2024They refused to replace phone. It took 4 months for get a replacement from Apple with many broken promises. Since new phone, there is no/minimal cell coverage (A SAFETY ISSUE). Trying to get AT&T to unlock my IPhone has taken a week.
not sure if it worked but if it did that is amazing
AT&T wouldn't unlock phone in store and advised it would take 72 hours to complete. If you are faster then I'm ahead. If not, I didn't spend any more at AT&T for their poor service.
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Quick and easy
Unlocked phone online!
This company is a scam... They say pay their fee for fast unlocking, only to get another bill from them for them to actually complete the unlock. Pay that... and never hear from them again... no response, no unlocking. They are a joke.
EASY!! VERY QUICK!
NO IDEA....AFTER VODAFONE ACCIDENTLY LOCKED MY S21 5G+ 3 YEARS AGO A DIDNT LIKED TO DELETE NUMBER AND PAID $ CCA 2K + TODAY I TRIED COPILOT AND GOT ADVICES HOW TO UNLOCK THAN I HEAT YOUR COMPANY DESPITE IT IS TOLD IT IS ONLINE FREEEEEE TRUSTR PILOT OS REAPING OFF !!!
Saves me a lot of grief and money.
Can you cancel the transaction or decline it because I forgot that my iPhone 13 max Pro one tb hasn’t been paid off yet because they’re still charging me for something that someone paid off of on my AT&T account is a $24 going to get rid of the safety lock on my iPhone where I can use it for any other company, please let me know
Process takes way too long and the service is too expensive. I should not have to pay to unlock a phone I paid off and purchased. I should not have to wait days to unlock a phone. Corporate red tape and corporate greed at its worst. I will never buy a locked phone again and I will never use this service again
Quick & easy!!
It was quick and easy
Don't do it!! Waste of money!! Buy a cheap phone from Walmart - that will be cheaper than dealing with this pony express company
Apple Watch Ultra liberado en 2 días los recomiendo 💯 Y estoy en la espera de liberar otro Ultra 2 hoy hice el pedido 8/23/2024
I liked it it was very easy
As others have mentioned this gives the impression it is instantly unlocked, after waiting 24hrs and complaining to the company, I did receive a response that an engineer was performing checks. Now 24hrs after requesting an unlock i am asked for a further payment of £29. I then decided to go onto Vodafone website to see there process which took me 20mins from start to finish with an unlock code for free. This company is a scam
Não me ajudou em nada
Scam. I tough was from ATT my issue was not resolved
Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
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