Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
Mobile Unlocked receives a mix of feedback from its users, with many praising the service for being easy, quick, and straightforward. Reviewers frequently highlight the simplicity of the unlocking process, noting that it is user-friendly and efficient.
However, a significant number of customers express frustration over the fees associated with unlocking their phones, with some feeling that the costs are excessive and not transparently communicated. Complaints about hidden charges and the perception of the service as a scam are prevalent, particularly among those who expected a free unlocking option. While many users appreciate the quick service and helpful customer support, the dissatisfaction regarding pricing and perceived lack of transparency casts a shadow over the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 3.4 | 147 |
| Apr 25 | 3.8 | 245 |
| May 25 | 3.5 | 208 |
| Jun 25 | 3.7 | 230 |
| Jul 25 | 3.8 | 170 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Simply easy to use”
“Website works fine but having to pay $24 to unlock my phone to switch plans is annoying”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.5 out of 5 (poor) | 2.0 out of 5 (poor) | — | 1,060 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 541 |
Bottom line: Mobile Unlocked is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 1.5).
500 reviews of Mobile Unlocked. Filter by what matters to you.
I paid off my bill with AT&T and I am still being charged additional fees to unlock my phone. That is robbery!! Worst cell company in the country!!! That is why I changed! Very disappointed.
very simple
Ok Todo muy bien exactamente
the quickness
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Easy!........
It was quick and easy with no problems
Great service
Kept asking for more money to complete the unlocking process. There was no indication at any time of how much each additional step might cost. Already paid £38, now they want an additional £40 to complete the unlocking. I haven’t even requested a refund, I’m just cutting my losses here. I don’t recommend you use this service.
Liked that it only took a few minutes
Claim an instant unlock, take £10. After a day say your unlock is accepted and ask for another £8. Scam
Odd process in that you pay, 2 days later receive an email to say the process is ready to complete, please pay. I checked banking, had already paid and replied to their email asking for a refund. They have done nothing 3 days later except take payment and request again. Order ref: MU1005366
Easy transaction Swift transaction
Thank you representative was helpful and clear
I couldnt be any happier with my experience i had today
Well it’s all lies!! I paid for the INSTANT carrier unlock, MEID number was verified & accepted as AT&T for an iPhone 11. I waited OVER 24 HOURS & STILL LOCKED! This is complete BS! I’m NOT happy & want a refund!!!
Very Easy Process
Fast and quick
Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
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