Day 2 LFT EASY TO USE & INEXPENSIVE
Really easy to follow instructions to provide day 2 test. Test was only £5 and delivered well ahead of time. Result certificate came through in minutes. Would use again if I needed to.
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
Now Test receives a generally positive reception from customers, with many praising the ease of use and quick service. Reviewers highlight the straightforward process of ordering tests, receiving kits promptly, and obtaining results in a timely manner.
The affordability of the test kits is also noted, with some mentioning significant savings compared to competitors. However, there are critical concerns regarding customer service, particularly related to the failure to generate certificates alongside test results and unresponsive support when issues arise. Some users express frustration over not receiving necessary documentation after their tests. Despite these complaints, the majority of feedback reflects satisfaction with the product quality and overall service. Overall, Now Test is viewed positively, though improvements in customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 804 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2022.
| Month | Average | Reviews |
|---|---|---|
| May 21 | 2.2 | 18 |
| Jun 21 | 1.8 | 12 |
| Jul 21 | 3.0 | 6 |
| Aug 21 | 3.9 | 7 |
| Sep 21 | 1.0 | 2 |
| Oct 21 | 1.0 | 1 |
| Nov 21 | 4.5 | 193 |
| Dec 21 | 4.3 | 37 |
| Jan 22 | 4.3 | 81 |
| Feb 22 | 4.4 | 339 |
| Mar 22 | 2.3 | 3 |
| Apr 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its e...”
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
500 reviews of Now Test. Filter by what matters to you.
Really easy to follow instructions to provide day 2 test. Test was only £5 and delivered well ahead of time. Result certificate came through in minutes. Would use again if I needed to.
Arrived on time - easy to follow instructions Cost was advertised at £5 but was charged £17 !
I found it exasperating as I did those locator forms and I know I am not alone in that. We were abroad om holiday and people were becoming very anxious as some were not au fait with the computer world & even those who were, were baffled going back and forth for documents etc. The Now test was just another extenstion of that stress on our return and I was sorely tempted to simply ignore it - which I did not do of course. There was also a considerable choice of companies and rules for those were entirely different for each company use. We understand that we live in unprecedented times but in all honesty that company could not forward their database with the information they would hold and results is eye watering. The public are not employees of those companys but that is exactly how we have been treated. Sorry but its how I feel, simply used to collect data for you while you count your coins!
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Easy to use. Cheap and self explanatory.
There were no instructions to take a photo of the unused test first so I did the test first before knowing what I had to do. Luckily it accepted my photo of the box instead of the test but it would be good to include some instructions of what they need you to do.
Test was delivered within 72 hours from time of order. Plenty of email and website guidance on how to upload and follow the required procedures. Photo uploads worked a treat and result was provided with certificate within 15 minutes of uploading test result. Overall a straightforward process and would happily use nowtest again for UK entry covid testing requirements.
Organising the test was easy and was executed well. Instructions on reporting and taking the test was poor. Especially as you relied on people downloading your app - not everyone either wants to do that, or has a phone with the capacity to do it. I preferred to use my computer to upload photos, but again, you made many assumptions concerning using QR codes and ways to use your phone, rather than using photos. So I felt lost and unsupported having to do it in perhaps an old-fashioned way. However, I did receive an email back from your support quickly which helped.
I made a mistake on the test so I emailed you on the same day. You did not respond immediately so, knowing the gravity of the situation, I ordered a new test and paid again. Then you advised me that my mistake wouldn't matter and you sent me a negative test certificate. I immediately asked to you to cancel the second test as it was now not required. Had you responded to my query the same day I would not have needed to order and pay for a second test. I have asked for a refund but you have refused to give it.
Simple, worked well. Very affordable. Much better than my previous experience with Atruchecks, which cost a fortune, didn’t arrive on time, results never received and still waiting for refund. I would definitely recommend you. Thanks
I have trouble at first trying to get my head around how to send the sample to you but in the end I manage it. If it’s possible his there a easy way. Thank you.
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
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