Pet Food Intolerance specializes in identifying and addressing dietary sensitivities in pets through specialized food products and nutritional guidance. The business likely offers hypoallergenic pet foods, elimination diet programs, and consultation services to help pet owners determine which ingredients may be causing adverse reactions in their animals. They focus on providing alternative nutrition solutions for pets with food allergies, digestive issues, or other dietary sensitivities.
Pet Food Intolerance receives mixed feedback from customers, highlighting both effective services and significant issues. Many reviewers praise the testing process, noting that it provides valuable insights into their pets' food intolerances, with several expressing gratitude for the clarity and speed of results.
Positive experiences often mention helpful staff who assist with queries and ensure a smooth process. However, a substantial number of complaints focus on billing problems, such as unauthorized charges and lack of communication regarding test kits. Some customers report receiving conflicting results from tests conducted a year apart, leading to skepticism about the company's reliability. Overall, while many find the service beneficial, the negative experiences regarding customer support and billing issues cast a shadow over the company's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 1.0 | 1 |
| Nov 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great easy to use kit, and easy to understand results”
“No reply to email i sent asking for answers and refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.1 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Pet Food Intolerance is #5 of 5 on overall rating in this group. On delivery, Lyka Pet Food scores higher (4.8 vs 3.9).
60 reviews of Pet Food Intolerance. Filter by what matters to you.
Over a year ago
Sent me a second account and took a second payment without authorisation. Seen similar reviews. No reply to email i sent asking for answers and refund.
Quick answers to the questions people ask most.
Common signs include vomiting, diarrhea, excessive gas, skin irritation or itching, and chronic ear infections. You may also notice changes in appetite, lethargy, or unusual behavior after eating. If symptoms persist for more than 24-48 hours, consult your veterinarian.
Food intolerance typically involves digestive issues and develops gradually, while food allergies involve the immune system and can cause immediate, severe reactions. Allergies often manifest as skin problems, hives, or breathing difficulties, whereas intolerances primarily affect the digestive system.
Schedule an appointment with your veterinarian for proper diagnosis and testing. Keep a food diary noting what your pet eats and any symptoms that occur. Your vet may recommend an elimination diet or specific tests to identify the problematic ingredient.
An elimination diet typically takes 8-12 weeks to properly identify food intolerances. During this time, your pet will eat a limited ingredient diet, and foods are gradually reintroduced one at a time. This process requires patience and strict adherence to the prescribed diet.
Yes, pets can develop food intolerances to ingredients they've previously tolerated well. This can happen at any age and may develop gradually over months or years of exposure. Common culprits include beef, chicken, dairy, wheat, and corn.
Limited ingredient diets, novel protein sources (like duck, venison, or fish), and hypoallergenic prescription foods are often recommended. Your veterinarian can suggest specific brands and formulations based on your pet's particular intolerances and nutritional needs.
Seek immediate veterinary care if your pet experiences severe vomiting, bloody diarrhea, difficulty breathing, or signs of dehydration. While food intolerances are usually not life-threatening, severe reactions or complications can occur and require prompt medical attention.
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Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 32% are 1–2★.
My dog is 4 years old and has been blighted with allergies since we got him. I've tried so many different products to help him and spent lots of money at the vets on treatments. I was sceptical of this process but thought I would try it first before potentially spending £200+ at the vets for an allergy test/biopsy. I already knew some of my dogs allergies/intolerances from an elimination diet, and these came up on the test so I know it was accurate. A potato intolerance came up on his test, which he currently eats twice a day in his dog biscuits. I can now find a new dog food routine which will ease his intolerances. I am thrilled, thank you so much! It's very stressful having a dog with allergies so I'm happy that he will now have a smoother (and less itchy) life. Highly recommend!!
Sent me a second account and took a second payment without authorisation. Seen similar reviews. No reply to email i sent asking for answers and refund.
I ordered on 7th May, money taken, no kit received. I emailed to chase, they then said I don’t get a kit and I have to send off the fur myself in a plastic bag?? When querying this my emails have now been ignored and the website has said closed for maintenance for weeks. Have I been scammed? Reply: hi, I’m not sure how to DM you and don’t want to put my email on a public forum, could you provide me with an email address that someone will reply to or a phone number? Thanks
I Would just like to thank the whole team at pet food intolerance Sara was amazing she was on hand to answer any questions or queries that I had and as for the test was really good and helped us with food choices and other stuff regarding allergies definitely recommend 5⭐️
Bought two tests a year apart for the same dog - the results were completely different. No common results whatsoever. This is a complete scam! We were forced to buy a very expensive dog food for over a year, which didn’t include any of the things he was supposedly sensitive to. This never really eliminated his problems and we probably ended up paying over £1,000.00 more than we would have done on dog food as it was very expensive finding one without so many certain ingredients in it. I hope they have professional indemnity insurance because they are wholly negligent for the financial loss we have incurred as a result of the inaccurate and inconsistent results in this test. The liability section in their terms and conditions is amusing to read, stating that they cannot be held liable for the results in the test, and disclaim all warranties. That is not how litigation works. If it was that easy to avoid any liability, then indemnity insurance would not exist. They are very clever because everybody I have spoken to who has purchased a test from these has either had dust, peas or grains as a sensitivity. Almost all dogs will be exposed to at least one of these things. Do not waste your time with this bogus nonsense. EDIT: Absolutely no explanation or defence given in their reply.
The "how it works" blurb clearly shows this is a bogus scam. Anyone who claims to have and i quote a "quantum physics machine" and talks about "bioresonance" is full of it. - Someone I know wasted money on this so I'm putting this on here. This is junk science at best and most likely an intentional scam preying on peoples desire to look after their pets.
Great easy to use kit, and easy to understand results. The kit and results arrived promptly, I also had a few questions which Matt kindly answered and explained everything clearly. I now know what to avoid to ensure my dog is happy :)
I ordered the kit in May and I still haven’t received it. I gave my phone number for a callback and haven’t received one.
My cat has been Scratching himself and I had a suspicion that he was intolerant to chicken and possibly tuna but I was not 100% sure. I have decided to try this test and I found this absolutely rubbish. We have already switched to the beef and pork with him and he stopped Scratching. I am 100% sure that those foods he is fine with however the test identified that he was intolerant to beef, pork, wood pellets, parmesan... honestly what a disappointment. I am sure people who are raving about how good this test is just have not made an effort to eliminate the foods and try those proteins one by one. this is why they feel that the test helped them. The test really only shows what has been found on the fur of the animal rather than identifying what he is intolerant to. My cat is absolutely fine with wood pellets, and I added parmesan to his food sometimes as a tiny sprinkle if he was not eating beef. It has taken him a little bit longer to stop chicken and start liking beef. The only intolerance this test showed was to the products that he was fine with. What a waste of money, and the company tried arguing with me when I complained. Don't waste your money, they don't know what they are doing. They cannot identify anything apart from the traces of items found on the fur. Just try eliminating the foods foe a month and slowly introducing back and if the symptoms come back you will know what the issue is. P.S. adding after the company replied. So firstly you are responding almost a year later. Secondly, I actually got in touch when I received the results so do not see any point getting in touch now. Hopefully everyone can understand that there is no food intolerance test done by fur as such that would give 100% result. This result is like putting finger in the air so can go to a fortune teller with the same result. Just waste of money
This was a real eye-opener regarding our Soots' food intolerance! She'd had a dicky tummy and blood in her stool and we were feeding her boiled chicken and white rice to try and settle things. Little did we know that she has high sensitivity to both of these foods. Not only that, but we'd used sunflower oil in the cooking of the rice. Guess what? She has a sensitivity to that too! So Soots ended up with gastroenteritis and had to have a course of antibiotics. Now we've got the intolerance report we've been able to change her food to exactly what she needs. She's like a rejuvenated pup, despite being 12 and a half years old. Her itchy skin problems have dissipated and, hopefully, with her new food starting tomorrow, things will get even better for her. I honestly can't recommend this service enough! It's a complete game-changer and at a very low price considering how invaluable the information is. Please give it a go if your pup has itching problems, or problem poop, or any uncomfortable habits that you've noticed. It will change their lives! 10/10 I'll be telling all my family and friends. Thank you so much petfoodintolerance.co.uk!
Had an excellent and very genuine service. Initially I made a mistake with my email which their service desk were very helpful to resolve. The test arrived and I returned it and had the results within a week. I emailed to ask for clarification as the results show intolerance to chicken, but ground chicken is OK. I had a very clear and detailed reply as to why there can be differences. I would not be put off by the negative reviews, its necessary to understand this is not an allergy test, and also how food is processed can affect its cause on digestion. If you understand what you are purchasing then overall it is very good value for money.
So glad I got this done. My Bengal has been suffering with scabs on her head for some time. Done this test and came back sensitive for Rabbit. I have been feeding her rabbit for so long! Hopefully see improvements soon :)
So glad I did this! My dog has been itching and biting his skin and nothing I've tried has helped. Without the knowledge of this test he would have had to be put on a 12 week kibble only food trial by the vet, which I didn't want to do as he loves his food! Now I know exactly what to elimate. Easy process and detailed results delivered really quickly, thank you!
10/10 brilliant service! Received test quick and then results very quick and now on the road to managing my dogs intolerances. I had a query on the results and Lillie was very fast to respond and explain the answer very clearly so that I understood. Thank you so much!
My dog had been on medication from the vet for itchy, sore skin and ears which came back as soon as the medication was stopped. Since the intolerance test we changed her diet and she has been SO much better. Medication has now been stopped and skin and ears are totally clear. The results came back quicker than expected and quick response to emails.
This company charges me twice which my credit card company confirms. I send them proof of both transactions and I still get a “sorry we can’t help you”…. I feel like this company is a total scam!. STAY CLEAR!!.
Was recommended this test on a greyhound forum I’m on as my rescue dog Bailey had some ongoing skin problems when I first got him. Someone suggested he may have food intolerances but I had no idea where to start on eliminating foods from his diet. This test was so quick and simple and the results gave me a great template to work from to get rid of the foods that could be triggering my boy. His skin is starting to improve already and I’m so glad I used this test to help him.
My review was deleted, PLEASE avoid this company and just find a vet to test, they have insurance plans out there that cover pre existing problems !!
We were hesitant and sceptical of this after reading reviews but we were at our wits end with our puppy. She’s almost 9 months and we’ve never been able get the right foods for her until we used this service. It’s resolved all our issues. We also had a query on the results which we had a response to within 24 hours. Yes, the report does cover lots of foods dogs don’t eat but the key foods/ pet food ingredients are covered. We just selected the helpful information from the report. The report is also confusing for example gluten was flagged as a food triggering reaction but brown bread is fine. Lactose intolerance identified but milk fine, ground beef is intolerant but “beef” fine. So you have to use a bit of common sense and for now we have avoided any food that has been flagged in any way (so all dairy, gluten and beef) and we literally saw perfect stool overnight once we removed the items from the report. Our puppy has an intolerance to fish oil and salmon which is in almost all puppy food. Through elimination diets we incorrectly thought poultry was the issue but turned out to be the fish oil which is really common ingredient and not something I think we could have worked out without this test. For the price it’s so worth having some guidance!
Diagnostic testing can range from $200-$600 depending on the type of tests performed and your location. This may include blood work, skin tests, or specialized food sensitivity panels. Many veterinarians prefer starting with elimination diets as they are more cost-effective and reliable.
While you can make dietary changes at home, it's important to work with a veterinarian for proper diagnosis and guidance. Self-diagnosing can lead to nutritional deficiencies or missing other underlying health conditions. Professional guidance ensures your pet receives complete, balanced nutrition during treatment.
Pet Food Intolerance specializes in identifying and addressing dietary sensitivities in pets through specialized food products and nutritional guidance. The business likely offers hypoallergenic pet foods, elimination diet programs, and consultation services to help pet owners determine which ingredients may be causing adverse reactions in their animals. They focus on providing alternative nutrition solutions for pets with food allergies, digestive issues, or other dietary sensitivities.
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