I am very pleased with order .
I am very pleased with order .

Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Consumers generally express high satisfaction with Premier Inn at Home, particularly praising the quality and comfort of their pillows. Many reviewers highlight the ease of ordering through the website and the efficient delivery service, noting that the pillows are both firm and supportive, making for a comfortable sleep experience.
Positive sentiments also extend to the overall product quality, with customers appreciating the lightweight and warm bedding options. However, some critical feedback emerges regarding the durability of the firm pillows, with a few users reporting sagging within a few months of use. Despite this concern, the majority of feedback remains overwhelmingly positive, showcasing Premier Inn at Home as a reliable choice for quality bedding. Overall, the sentiment leans strongly towards satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.6 | 173 |
| Mar 25 | 4.7 | 225 |
| Apr 25 | 4.6 | 194 |
| May 25 | 4.6 | 187 |
| Jun 25 | 4.6 | 182 |
| Jul 25 | 4.7 | 39 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use website, could track parcel and change delivery If required”
“Claimed to have no delivery charge and then added £9”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.4 out of 5 (fair) | 3.1 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Premier Inn at home is #2 of 5 on overall rating in this group.
500 reviews of Premier Inn at home. Filter by what matters to you.
My pillows are great, had a good night's sleep and no neck ache 👍
Thank you very much for the pillows had my good night sleep for a while
Fed up of tossing and turning in bed with the pillows at home , when we stay at the Premier Inn we never have a problem. Looked into if they sold the bedding anywhere and found I could buy the pillows etc. Sent off for them and the delivery was great. Wasted no time in getting them on the bed and have had a lovely nights sleep every night. Have bought so many pillows in the past and all have been a let down after a couple of months, but at the moment they are wonderful and a lot cheaper than others I have bought
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These pillows are not the same as the hotel pillows. Bought 1 pair each of soft and firm pillows. After 3 hours my husband and I both awoke with shoulder burning and discomfort. We have stayed at many Premier inns and never experienced this with the pillows within the hotel. The pillow protectors are thick but scratchy and uncomfortable due to the embossed pattern. The pillows are a major disappointment and we would not recommend them if asked.At £72 a significant loss of money.
I purchased your pillows and duvet! Have had enough of wasting money on other pillows from dunelm and others. I was given your details by Erin Seaton ( who had purchased your products ) so took a chance and ordered! Thank goodness i have now found a pillow and duvet that i love!!!! Will be definitely ordering again and highly recommend your pillows and duvets!
Easy to order, very quick on delivery, excellent product
Easy to order online and swift delivery, and the pillows are so comfy!!
Very easy website to order from, great prices & quality is amazing.
Claimed to have no delivery charge and then added £9.99 at checkout
Delivered a great product,quickly.
Very comfortable
Excellent service and great quality
Quick delivery and great duvet
We bought the pillows and didn’t really expect them to be as good as in Premier Inns so we were very impressed with the quality when they arrived, we only bought one pack of 2 to start with but after a good nights sleep I ordered another pack the very next day. We can both highly recommend them. You also receive 2 good quality pillow protectors in each pack so that’s an added bonus.
Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
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