CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
Reclamaciondevuelos.com receives a generally positive reception from consumers, with many praising the thorough assistance provided throughout the claims process. Reviewers highlight the company's effective communication and support, noting that they handle all necessary documentation and keep clients informed, which brings peace of mind during stressful situations.
Customers appreciate the ease of the claims process, often reporting successful outcomes, even if it takes time. However, some users express frustration over delays, with complaints about not receiving updates for months and feeling left in the dark about their claims. A few reviews mention issues with management errors leading to unresolved cases. Overall, while many customers are satisfied with the service, the inconsistency in communication and resolution times remains a concern for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 10 |
| Oct 24 | 3.8 | 47 |
| Nov 24 | 4.1 | 110 |
| Dec 24 | 4.1 | 97 |
| Jan 25 | 4.0 | 81 |
| Feb 25 | 3.9 | 107 |
| Mar 25 | 4.4 | 142 |
| Apr 25 | 3.8 | 110 |
| May 25 | 4.0 | 118 |
| Jun 25 | 4.0 | 115 |
| Jul 25 | 4.2 | 63 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Una gestión muy simple y con resultados satisfactorios”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: reclamaciondevuelos.com is #4 of 5 on overall rating in this group.
500 reviews of reclamaciondevuelos.com. Filter by what matters to you.
Desde el primer contacto, el equipo fue muy profesional y atento. Me ayudaron a entender el proceso y respondieron a todas mis preguntas. Finalmente, estoy muy satisfecha con el resultado de mi reclamación. Gracias a su ayuda, pude obtener una compensación que considero justa.
Buen trabajo lo único que me parece caro lo del comisión +IVA que te quedas con la mitad del dinero.
Caso resuelto. Demora importante. El costo 35% + IVA es elevado
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Estamos a la espera de la respuesta
Muy eficaces
Ya he trabajado con vosotros y me habeis demostrado lo profesionales que sois.
Llevo hace más de un año con una reclamación que han puesto , les escribo al correo y me responden cuando quieren . Sigo a la espera de dicha resolución
El operador fue muy claro y conciso. Me explicó bien la posible indemnización a recibir por parte de la aerolínea por extraviar mi equipaje.
Sin excesivos papeles aportados, imagino lo pasaron por legal i consiguieron la indemnización por cancelación i el retorno del coste del vuelo. Como punto a mejorar, des de Agosto 2024 que tramitamos la reclamación, hasta primeros de marzo 2025, no informaron de como seguia el tema
En principio bien. Desconozco resultados y comisiones, en caso de obtener indemnización. La solicitud ha sido sencilla de realizar y el trato correcto.
Excelente el servicio
En agilizar los trámites de forma eficaz
Hasta el momento por la buena comunicación y pronta respuesta a dudas y recepción de documentación.
Muy contentos con el resultado. Ganamos una indemnización de 1800€ que se nos quedó en la mitad después de pagar los gastos de gestión. Menos da una piedra 😊 Es un proceso muy cómodo. Lo único que debes hacer es proporcionarles los documentos necesarios para la demanda y luego ellos se ocupan de todo. Hay que tener un poco de paciencia para saber el resultado. A nosotros nos ha tardado unos 5 meses, pero ha valido la pena. Si tenemos algún problema en el futuro no dudaremos en contactarles.
CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
This profile hasn't been claimed by the business owner.
