CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
Reclamaciondevuelos.com receives a generally positive reception from consumers, with many praising the thorough assistance provided throughout the claims process. Reviewers highlight the company's effective communication and support, noting that they handle all necessary documentation and keep clients informed, which brings peace of mind during stressful situations.
Customers appreciate the ease of the claims process, often reporting successful outcomes, even if it takes time. However, some users express frustration over delays, with complaints about not receiving updates for months and feeling left in the dark about their claims. A few reviews mention issues with management errors leading to unresolved cases. Overall, while many customers are satisfied with the service, the inconsistency in communication and resolution times remains a concern for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 10 |
| Oct 24 | 3.8 | 47 |
| Nov 24 | 4.1 | 110 |
| Dec 24 | 4.1 | 97 |
| Jan 25 | 4.0 | 81 |
| Feb 25 | 3.9 | 107 |
| Mar 25 | 4.4 | 142 |
| Apr 25 | 3.8 | 110 |
| May 25 | 4.0 | 118 |
| Jun 25 | 4.0 | 115 |
| Jul 25 | 4.2 | 63 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Una gestión muy simple y con resultados satisfactorios”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: reclamaciondevuelos.com is #4 of 5 on overall rating in this group.
500 reviews of reclamaciondevuelos.com. Filter by what matters to you.
He puesto la reclamación hace 2 años y medio. Todavia no se ha resuelto. Me han pagado inexplicablemente una minima parte correspondiente a dos pasajeros y eramos 4. El resto de la reclamación la hicieron no se porque motivo 1 año y medio mas tarde. Nadie te atiende, nadie contesta al telefono y contestan a los emails con una frase hecha varias semanas despues de escribir. Un desastre de servicio es un fraude.
Pues en principio reclamamos, y llevamos 3 meses esperando sin saber nada.
Han subido las tarifas hasta el 50% (IVA incluido) y no me han mandado mi parte todavía Repito que los clientes perdemos el 50% incluyendo lo que pagamos de IVA.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
En el viaje estaba con mi hijo y me habéis pagado namas por una persona hos he mandado toda la documentación los dos vietes el certificado de nacimiento que me habéis pedido . No estoy satisfecha
Todo el proceso fue muy rápido
De momento todo correcto, te dan la información clara vía email y respuesta rápida. No le doy un 5 porque si quieres contactar telefónicamente no responden al teléfono y son ellos los que te tienen que llamar.
Pues aún no se nada de una reclamación echa en el mes de enero , cuando mi pareja ya recibió a los 15 días de la misma aerolínea así que mi opinión no es buena hacia esta plataforma y evidentemente tampoco la aconsejaria a nadie
Porque me tienen informado de como va el trámite de mi reclamo
Mi experiencia con reclamacionesdevuelo.com a sido muy buena nada más recibieron mis documentos me los tramitaron muy rápido y con mucha profesionalidad estoy a la espera de la resolución de mi caso.gracias una vez mas a reclamacionesdevuelo.com ya les contaré más cuando.mi caso sea resuelto como fue todo el.proceso con ellos.
Todavia no he recibido el dinero pero me siguen con atención y el servicio es muy comprometido
Todavía no tengo respuesta a lo reclamado.
CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
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