CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
Reclamaciondevuelos.com receives a generally positive reception from consumers, with many praising the thorough assistance provided throughout the claims process. Reviewers highlight the company's effective communication and support, noting that they handle all necessary documentation and keep clients informed, which brings peace of mind during stressful situations.
Customers appreciate the ease of the claims process, often reporting successful outcomes, even if it takes time. However, some users express frustration over delays, with complaints about not receiving updates for months and feeling left in the dark about their claims. A few reviews mention issues with management errors leading to unresolved cases. Overall, while many customers are satisfied with the service, the inconsistency in communication and resolution times remains a concern for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 10 |
| Oct 24 | 3.8 | 47 |
| Nov 24 | 4.1 | 110 |
| Dec 24 | 4.1 | 97 |
| Jan 25 | 4.0 | 81 |
| Feb 25 | 3.9 | 107 |
| Mar 25 | 4.4 | 142 |
| Apr 25 | 3.8 | 110 |
| May 25 | 4.0 | 118 |
| Jun 25 | 4.0 | 115 |
| Jul 25 | 4.2 | 63 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Una gestión muy simple y con resultados satisfactorios”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: reclamaciondevuelos.com is #4 of 5 on overall rating in this group.
500 reviews of reclamaciondevuelos.com. Filter by what matters to you.
Desde finales de 2023 sigo esperando y siempre la misma respuesta, que no hay respuesta de avance por parte de los juzgados y que no me pueden decir nada. He llamado mil veces sin jamás conseguir hablar con nadie y la respuesta sobre el mail es más de lo mismo, que no me pueden decir más porque no se admite el trámite o va lento. Me genera muchisimas dudas esta situación.
Desde 23 de FEBRERO DEL 2023 estoy esperando que SOLUCIONEN MI CASO!!! Hicimos la presentación conjunta de mi esposo y la mía. La de él en julio pasado se resolvió… y me pagaron. Y yo sigo llamando por teléfono… atiende contestadora!!!! Y envío email y siempre la misma respuesta…
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sigo esperando alguna noticia de como va mi caso que en 6 meses no den ni señales de como va es una verguenza ya que lo estan alargando para poder cobrar el 41% y no el 20 Incidencia #461449
El problema se resolvió satisfactoriamente. El personal, muy atento, me informó en todo momento de los tramites. Animaré a compañeros de viaje, si no han resuelto su caso, se pongan en contacto con ustedes.
Como todo lo que no conoces, siempre se desconfía. La verdad que en todo ha sido altamente satisfactorio. La velocidad, claridad y cumplimiento fue genial. Consiguieron en juicio ganar el reclamo y en 5 meses me transfirieron lo que habían calculado. Muchas gracias.
Es muy buena empresa externa no demoraron nada gracias por todo les pondré una nota de 10
Excelente solución
La gestion impecable.pero m parece excesivo el porcentaje de comisión
En otras ocasiones había usado esta web. Esta vez, el proceso ha tardado mucho más (prácticamente 9 meses). Lo peor ha sido la abusiva comisión del 41%!!!!. Otras veces había sido en torno al 20%. Quiere decir que han doblado las comisiones. Si a eso le añadimos el IVA, el resultado es que, aún habiéndose recuperado la totalidad de la cantidad, a mí me ha llegado poco más de la mitad. Si hubiera sabido que cobraban ese porcentaje, habría buscado otras posibilidades, cosa que haré la próxima vez.
Me orientaron para la entrega de documentación y confirmaron recepción total de la misma dando claras pautas de cómo avanzaría el proceso de reclamo.
Ayude a registrar personas rápidamente
Muy eficientes y profesionales Cobran demasiada comisión pero la gestión impecable
Estoy esperando respuesta judicial, pero la tramitación hs sido rápida y muy operativa.
CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
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