Scrap Car Network is a UK-based service specializing in the collection and recycling of scrap vehicles. The company offers customers an efficient way to dispose of their cars by providing instant online quotes based on the vehicle's condition. With a focus on convenience, Scrap Car Network facilitates free collection services nationwide, ensuring that customers can easily scrap their cars without any additional costs.
Targeting individuals looking to scrap their vehicles for cash, Scrap Car Network operates a user-friendly platform where customers can input their car registration details to receive a no-obligation quote. The company emphasizes responsible recycling practices, processing vehicles to either be reused or recycled, while also managing all necessary paperwork. By partnering with the Recycling Lives charity, Scrap Car Network contributes to sustainable practices within the automotive disposal industry.
Scrap Car Network has a positive customer experience.
Scrap Car Network receives overwhelmingly positive feedback from customers, who praise the service for being easy, efficient, and quick. Reviewers consistently highlight the seamless experience, noting that collection is punctual and drivers are friendly and professional.
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Many appreciate the prompt payment, often received the same day as collection, and commend the clear communication throughout the process. However, a few customers express concerns regarding the timing of collections, with some reporting issues in scheduling. Despite these minor complaints, the majority of reviews reflect satisfaction with the overall service quality and the fair pricing offered. Overall, Scrap Car Network is viewed positively, making it a recommended choice for vehicle disposal.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.7
All-time
4.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.7
67
Sep 24
4.1
13
Oct 24
4.1
36
Nov 24
3.8
20
Dec 24
3.7
12
Jan 25
4.7
19
Feb 25
4.3
18
Mar 25
5.0
45
Apr 25
5.0
12
May 25
4.8
80
Jun 25
4.8
142
Jul 25
5.0
36
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 464 positive reviews
Customer service46%
215 mentions
Fast & efficient38%
177 mentions
Easy to use36%
167 mentions
Friendly staff23%
107 mentions
“Easy to obtain quote and book a pick up time”
On “Customer service” · Jul 15, 2025
Top complaintsof 36 negative reviews
Customer service31%
11 mentions
Communication14%
5 mentions
Response time11%
4 mentions
Pricing11%
4 mentions
“I had one of the worst customer service experiences with this company”
On “Customer service” · Jun 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
I made a call to scrap my car quite late on a Friday afternoon and it was picked up first thing Monday morning. They quoted me more than anyone else had and the full quote was in my account on Monday afternoon. Great service. Guys who picked the car up were very nice and polte
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
After a no show on the first selected date and no notification of anyone coming I rang the contact number reset the collection and the next everything went like clockwork car collected and money received promptly thank you
The system worked just as it was stated, the driver was on time, friendly and helpful. The price paid was competitive, payment was within 24 hours. Couldn't have been easier.
Scrap Car Network as a company were extremely efficient, professional and paid up as soon as car my was taken. I was kept informed all the way via text and email and I can’t thank them enough for making it such a smooth journey. Thank you will recommend and use again.
Scrap Car Network is a UK-based service specializing in the collection and recycling of scrap vehicles. The company offers customers an efficient way to dispose of their cars by providing instant online quotes based on the vehicle's condition. With a focus on convenience, Scrap Car Network facilitates free collection services nationwide, ensuring that customers can easily scrap their cars without any additional costs.
Targeting individuals looking to scrap their vehicles for cash, Scrap Car Network operates a user-friendly platform where customers can input their car registration details to receive a no-obligation quote. The company emphasizes responsible recycling practices, processing vehicles to either be reused or recycled, while also managing all necessary paperwork. By partnering with the Recycling Lives charity, Scrap Car Network contributes to sustainable practices within the automotive disposal industry.