SELECTED Online Shop is a prominent retailer in the shopping and fashion industry, offering a diverse range of men's and women's clothing. Customers can explore a variety of collections, including outerwear, knitwear, occasion wear, and premium selections, all designed to cater to contemporary fashion needs. The official online shop, accessible at www.selected.com, features new arrivals weekly, allowing shoppers to stay updated with the latest trends.
The company aims to provide a seamless shopping experience with a customer-friendly return policy of 100 days and the option to join SELECTED+, which offers exclusive benefits such as rewards, discounts, and members-only events. By targeting fashion-conscious consumers looking for quality apparel, SELECTED Online Shop positions itself as a reliable source for stylish and versatile clothing options.
SELECTED Online Shop has a positive customer experience.
SELECTED Online Shop receives overwhelmingly positive feedback from customers, highlighting the excellent product quality and fast delivery. Reviewers frequently praise the smooth ordering process and the care taken in packaging, with many noting that items arrive in perfect condition.
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The quality of the clothing, including the fit and materials, is often described as impressive, contributing to a satisfying shopping experience. However, some customers express disappointment, mentioning issues such as receiving incorrect items or unclear sizing, particularly with specific products. Despite these occasional complaints, the overall sentiment remains highly favorable, with many consumers eager to return for future purchases. Overall, SELECTED Online Shop is viewed positively, with a strong emphasis on quality and service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,000
100%
-0.1
● Low
4.4 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4▼ 0.1
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
4.3
218
Feb 25
4.3
100
Mar 25
4.5
152
Apr 25
4.7
143
May 25
4.5
204
Jun 25
4.3
134
Jul 25
4.6
49
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 436 positive reviews
Customer service11%
48 mentions
Delivery6%
26 mentions
Fast & efficient5%
21 mentions
Quality4%
18 mentions
“Parfait de la commande à la livraison”
On “Customer service” · Jul 9, 2025
Top complaintsof 51 negative reviews
Customer service10%
5 mentions
Returns8%
4 mentions
Refund6%
3 mentions
Charges4%
2 mentions
“Waardeloos retourbeleid en service”
On “Customer service” · Jun 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Snelle en correcte levering!
Had dees jeans al in 2023 gekocht bij Ankerman i Tienen.
Zat direct goed toen ik het paste en doe ze heel graag aan dat ik besloot, zo moet ik nog 1 hebben, just dezelfde en voila op selected was er nog 1 daarvan met een goei korting erbij dus zeker ni getwijfeld en weeral content ermee
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Havde bestilt 1 par sko og 3 par strømper og jeg modtager 2 par strømper og ALLE pengene er trukket fra min konto. Der er intet nummer jeg kan ringe til kundeservice på. Jeg har skrevet til dem via en lang kontaktformular og har her tre dage efter endnu ikke hørt noget fra Selected. Utrolig frustrerende!
Selected is een fijn merk waar ik voor mijn broeken steeds naar terug ga. De service is top, snelle levering, goede retourvoorwaarden, achteraf betalen dus eerst thuis rustig passen. Inmiddels koop ik ook vaker truitjes daar.
Goeie collectie, prima prijs-kwaliteit en maat-conistentie. Fulfilment is gewoon goed geregeld; op tijd, goede processen en inzicht in waar je zending of retour zich bevindt.
Livraison rapide, produit conforme à la description, je connais ma taille chez Selected donc pratiquement pas de retour. Choix de couleur intéressantes et produits neutre sans nom de marque
SELECTED Online Shop is a prominent retailer in the shopping and fashion industry, offering a diverse range of men's and women's clothing. Customers can explore a variety of collections, including outerwear, knitwear, occasion wear, and premium selections, all designed to cater to contemporary fashion needs. The official online shop, accessible at www.selected.com, features new arrivals weekly, allowing shoppers to stay updated with the latest trends.
The company aims to provide a seamless shopping experience with a customer-friendly return policy of 100 days and the option to join SELECTED+, which offers exclusive benefits such as rewards, discounts, and members-only events. By targeting fashion-conscious consumers looking for quality apparel, SELECTED Online Shop positions itself as a reliable source for stylish and versatile clothing options.