Good personal and rapid service
Good personal and rapid service

Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Good personal and rapid service
Very happy with Anna from Setfords on the case she worked on for us.
We have used Setfords a few times now and we would recommend
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Setfords were highly professional, efficient, and acted in our best interests throughout. Having experienced poor service from other conveyancers / solicitors previously I was amazed at the level of service. I had assumed my prior experiences of waiting, chasing, and re-explaining my situation were just the norm but this was not the case. Everything ran smoothly and the team (Kim and Jessica) kept us abreast throughout, relentlessly driving the process forward. Top service, and will certainly use Setfords again next time we move!
I worked with Sofia at Setfords to sell our London property while living overseas. Sofia had excellent communication, timely action and attention to detail which made a pretty complex sale process with timezone challenges run very smoothly.
Grace made the process of first time buying easy and as stress-free as possible. I was kept updated at all times, everything was done in a timely manner, and any issues of note were flagged in detail. I would definitely use Setfords again in the future, I was really impressed with the level of service.
Efficiency and accuracy
Great service and value for money
We were lucky enough to be assigned Grace as our Solicitor. She was absolutely brilliant; I cannot praise her enough. She was contactable, knowledgeable, very proficient and responsive. We're very grateful to Grace and Setfords for their services in overseeing our sale and we hope to use them again in the future.
Victoria Butcher has dealt with 2 of my house purchases and she always been quick to respond to emails and calls and has dealt with the whole process with great professionalism from start to finish. Would highly recommend
Excellent and trustworthy service throughout. Will be using again. Sarah Gillbe is very knowledgeable which inspires confidence in her advice.
Angie Dooling & her team are all amazing, I wouldn’t go to any one else
Both Sarah and Lara were very helpful and professional. I have used Setfords a few times and will be definitely using them again.
Poor communication from the solicitor. I had to chase several times to get responses to my questions, and even complained, but responsiveness didn’t improve. I won’t use Setfords again.
Matthew was amazing throughout the whole process we absolutely loved working with him !! Would definitely recommend to anyone considering Setfords !!
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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