Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Where do i start? Kiran my solicitor was beyond an outstanding and professional above all such a caring person I could praise her more and write an essay. I will definitely be recommending Kiran to anyone in my same situation. A1 to setfords solicitors also
Simon hope well and his team very excellent, will be getting in touch with them again.
Once again Simon & Daniel have been brilliant to use, Communication and response have been outstanding. Highly recommended !
Legal matters can be complex, especially where there is finance involved. Legislations change, goalposts move and there is always new red tape to navigate. Lucy and her team have assisted me with two house sales, two purchases and more remortgages than I care to remember. Lucy is always efficient, professional and easy to communicate with. I've often been pleasantly surprised by the value for money of the service. Would highly recommend
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Setfords were recommended to us from the estate agent when we were buying our home, and Naqibul was the one that handled our case. We couldn't be happier with the level of professionalism everything was handled, in very timely fashion showing great work ethic, even chasing third parties for things we were not aware we needed answered. While you'd constantly hear about people's experiences with solicitors not answering on time when you need them, we can definitely say our experience with Setfords and Naqibul was the exact opposite.
I’ve had the privilege of knowing and working with Delyth for close to a decade now. In my line of work, I cross paths with a wide range of solicitors — but very few stand out. Delyth is one of those rare few. What sets her apart isn’t just her deep legal knowledge or the speed and precision with which she delivers — it’s the way she consistently shows up. Communicative. Reliable. Deeply committed. She doesn’t just do the job; she owns the outcome. That level of care is hard to come by, and it mirrors the values I hold close in my own work. She’s more than a solicitor — she’s someone I trust wholeheartedly with my most valued clients. A real credit to her profession, and a standout in an industry that rarely makes it easy to stand out.
I had a CCJ served at a wrong address. I contacted Paul that gave me every information I needed in less than 10 minutes. It took a while (about 4 months), but it's just how these things go. I had to do nothing in the meantime and Paul just kept me up to date with the progress. At last, now my credit score bounced back by 200 points.
I would highly recommend Sarah March-Paschal at Setfords. She is very thorough, answers enquiries within the day, and is a pleasure to work with. The management company that serviced the flat I sold, and the freeholder, were obstructive at times but we got there in the end. Despite the issues and frustrations with my sale Sarah remained positive and cheerful throughout. My purchase went smoothly thanks to Sarah's persistence
Care and attention from Gemma, good advice, patience with us in giving us time to make a decision. A thoroughly professional service
Was very satified with how Setfords dealt with the sale of my property M Earl
I had the pleasure of working with Simon Hopewell and his team, and I can honestly say the service was exceptional from start to finish. Their professionalism, attention to detail, and consistent communication made what can often be a stressful process feel smooth and manageable.
You can't find a better solicitor than Charlotte Robins. Her professionalism, encouragement, and patience helped us through an unusually long process. it took two years and three tries to finally buy our new home. We feel grateful that Charlotte was our solicitor throughout.
Fantastic! Highly recommend and will use again.
What a wonderful service!! We have just completed on a sale and purchase through Setfords, I have nothing but praise to give them. The process was smooth sailing, and only 12 weeks in total. Guy and Jo at Setfords were amazing, they answered emails quickly and with all the information I had asked for. I rarely had to pick up the phone because they were so efficient at replying. They made the process stress free!! Honestly I will be using them again for any future needs! Thank You Katie
Expert guidance throughout the probate process. Always available or able to leave a message that was picked up and returned promptly. Complete confidence in Michelle and her team. Now the probate is finished will be using Setfords to complete the house sale. Would recommend Setfords to family and friends. Thanks for all your hard work.
Sofia was great to work with, she was professional and knowledgeable. I would recommend Sofia to anyone in need of a solicitor and will definitely be using her services again in the future.
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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