Excellent service
Excellent service, Amanda did great work Highly recommended

Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Excellent service, Amanda did great work Highly recommended
Annie Le was incredibly thorough and responsive as our conveyancing solicitor. She misses nothing. Thank you Annie!
Each stage of transaction explained and overall control is with the client
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Extremely efficient, friendly and helpful!
Absolutely seamless experience from start to finish. From the communication to the timely response to any messages and proactive manner of my conveyancer Amanda Sutcliffe the whole experience was serene ! I felt informed and very comfortable about every stage of my purchase.
My friends completed last year and recommended Fiasal Aslam to me, as he helped them so much with their first purchase. He was such a great solicitor to have on my side, as he dealt with so many things for me, that as a FTB with limited knowledge about the whole process, really saved my skin. He has a high attention to details and really goes a long way to protecting his clients. I shall be looking to use him again in the future.
Jo Cox was most helpful and supportive through the sale experience. Her professionalism and réponse apeed was exceptional. Thank you
Working with Lauren from Setfords was a very positive experience. She worked hard to ensure our lease was signed within a tight deadline and that it suited us as a small company. We would be very pleased to recommend her services.
From the beginning to the end house purchase, Karen Stewart has been absolutely fantastic. As a first time buyer, I was daunted by the house buying process, however Karen’s communication was top-notch and she was able to guide me through the process without any issues, responding to my queries promptly and nudging the estate agents and vendors when appropriate. Whilst I obviously have no prior experience to compare to, I feel like the praise I receive from the estate agent on completion day about how incredibly smooth this purchase was is a testament to Karen’s commitment and professionalism. When I inevitably outgrow my new home and the time comes to move, I will not hesitate to approach Karen again
Kristel was incredibly professional throughout the whole process of selling my property. Excellent communication & problem solving skills beyond comparrison. Not only would I recommend Setfords, but Kristel inparticular.
They kept us informed, nothing was to much to help us and the work was efficient and quick. Will use them again cant recommend them enough.
Chris Hoadley has done my partner and I the greatest service. As first time buyers the process is supposed to be scary and stressful, but Chris and his team have made it and easy as can be!
Henna Khan was my company's solicitor to sell a property that has been converted into a HMO and we were selling it onto an investor. We only had 4 weeks to complete all enquiries and exchange to complete due to a Bridging Loan deadline. The investor buying the property lived in America so we would only have between 3-5pm working hours to liaise on her instruction through her solicitor. Henna has an impossible task of responding to all enquiries, overcoming all the issues and obstacles that arose, dealing with change in price multiple times and addressing new demands that were being raised constantly, right up until the day of exchange. Henna worked extra hours, she worked evening and weekends. Henna was the rock that held us all together, she reassured us, always working to problem solve and found a solution for every obstacle. Henna expertise were second to none, she is very professional and highly knowledgeable. Henna was incredibly kind and patient with us. She went above and beyond to ensure we did not fault on the bridging loan deadline. Henna did successful exchange and complete for us before our bridging deadline which was an incredible achievement. I will forever be grateful for her handwork, diligence and her expertise. Thank you Henna!!!
I honestly can’t recommend Jessica enough. She was fantastic from the very beginning to the end of my conveyancing process. What really stood out was how calm and reassuring she was, it made a huge difference during what was a pretty stressful time. She was always quick to respond, clearly knew her stuff, and often had answers before I even asked the questions. Nothing ever felt like too much trouble, and her communication was always clear, professional, and super prompt.
Simon, Daniel and the team have made the sale of our properties very easy and pain free. this is the7th out of 8 they have completed and each one had gone smoothly and efficiently. Communications are always very good, and they go the extra mile to keep it simple. I'd highly recommend Simon & Daniel.
Amy is nothing short of exceptional. All problems resolved without fuss. She has navigated 4-5 properties for me and we have another 8 to complete this year. I wouldn’t go anywhere else. Thanks again! Callum
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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