SIMon mobile is a telecommunications provider based in Germany, specializing in flexible mobile phone tariffs that cater to a range of customer needs. The company offers a variety of plans, including Allnet-Flats with data volumes of up to 150 GB, enabling customers to enjoy unlimited calls and SMS along with high-speed LTE and 5G connectivity. SIMon mobile targets consumers looking for cost-effective mobile solutions without the constraints of long-term contracts.
Customers can choose from various plans that allow for monthly cancellations, making it an attractive option for those who prefer flexibility. The service includes features such as WiFi Calling and easy transitions to eSIM technology, ensuring a user-friendly experience. With a focus on providing reliable mobile services, SIMon mobile aims to meet the demands of modern users seeking both value and performance in their telecommunications solutions.
Reviewers generally express high satisfaction with SIMon mobile, highlighting the company's fair pricing and transparent service. Many customers appreciate the quick and uncomplicated process of switching to SIMon, noting that the transition is smooth and efficient.
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Positive feedback often mentions the excellent customer service, with users reporting responsive and helpful staff. However, some consumers voice concerns about the speed of the internet, with complaints that it does not meet the promised speeds and can feel sluggish. A few reviews also criticize the customer service experience, indicating that it has declined over time. Overall, while there are some negative aspects regarding internet performance and customer support, the majority of feedback is overwhelmingly positive, reflecting a strong customer preference for SIMon mobile.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,060
100%
-0.1
● Low
4.8 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.6▼ 0.1
12-month avg
4.6
All-time
4.8
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.1
14
Oct 24
3.8
16
Nov 24
4.3
14
Dec 24
4.3
20
Jan 25
4.1
17
Feb 25
4.9
10
Mar 25
4.2
17
Apr 25
4.5
13
May 25
4.8
154
Jun 25
4.8
91
Jul 25
4.5
59
Aug 25
4.5
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 450 positive reviews
Customer service10%
44 mentions
Website & app5%
22 mentions
Prices & value2%
7 mentions
Fast & efficient1%
5 mentions
“Bisher sehr gutes Preis Leistungsverhältnis,immer top Verbindungen, Service gut erreichbar,”
On “Customer service” · Aug 22, 2025
Top complaintsof 40 negative reviews
Customer service20%
8 mentions
Scam5%
2 mentions
“Ich habe beim Support angerufen weil ich in der Schweizer Netz statt deutschen in ludwigshafen hatte, wegen dem Roaming”
On “Customer service” · Aug 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
Overall rating and review count for this company and similar companies
Simonmobile ist einfach nur gut. Sehr günstiger Tarif, unaufgefordert kommen plötzlich Verbesserungen mit mehr Leistung bei gleichem Preis, die Kommunikation ist sehr gut und unkompliziert. Für mich stimmt einfach alles!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Kundenservice und Preisleistungsverhältnis sind hier echt nicht zu toppen 👍
Endlich mal ein Anbieter, wo man nicht nach versteckten Kosten und Haken suchen muss.
Ich bin sehr zufrieden mit simon mobile. Der Tarif ist fair und transparent, die Verbindung stabil und das Internet schnell. Alles funktioniert reibungslos – ich kann den Anbieter nur weiterempfehlen!
Ich war mit dem gesamten Ablauf äußerst zufrieden. Es hat alles wie angekündigt funktioniert. Der Anbieterwechsel inkl. Rufnummermitnahme lief reibungslos und ohne Lücke. Auch die Konditionen sind unschlagbar. Da fragt man sich, wie machen die das.
SIMon mobile is a telecommunications provider based in Germany, specializing in flexible mobile phone tariffs that cater to a range of customer needs. The company offers a variety of plans, including Allnet-Flats with data volumes of up to 150 GB, enabling customers to enjoy unlimited calls and SMS along with high-speed LTE and 5G connectivity. SIMon mobile targets consumers looking for cost-effective mobile solutions without the constraints of long-term contracts.
Customers can choose from various plans that allow for monthly cancellations, making it an attractive option for those who prefer flexibility. The service includes features such as WiFi Calling and easy transitions to eSIM technology, ensuring a user-friendly experience. With a focus on providing reliable mobile services, SIMon mobile aims to meet the demands of modern users seeking both value and performance in their telecommunications solutions.