Favourite delivery
As always, delicious and inexpensive! Hot and fresh food, and friendly service. This is why we keep returning!

Takeaway.com is an online food delivery service that connects consumers with a wide variety of restaurants. Operating primarily in Europe, the platform allows customers to browse menus, place orders, and have meals delivered directly to their homes or offices. With an emphasis on convenience, Takeaway.com serves a diverse customer base, including busy professionals, families, and anyone seeking quick meal options from local eateries. The company partners with numerous restaurants, enabling users to access a broad selection of cuisines and dining experiences. Through its user-friendly website and mobile app, Takeaway.com streamlines the ordering process, making it easier for consumers to enjoy their favorite meals from the comfort of their location. As a major player in the food delivery industry, the company focuses on enhancing customer satisfaction and delivering quality service.
Takeaway.com generally receives positive feedback from customers, with many praising the service and quality of food. Reviewers frequently highlight the ease of ordering and the freshness of the meals, noting that the platform delivers on its promises.
However, there are notable complaints regarding delivery issues, including unexpected fees and delays. Some customers report being charged for delivery despite meeting the minimum order requirement for free delivery, leading to frustration. Additionally, there are mentions of food quality concerns, such as soggy rice and excessive batter on chicken. Despite these criticisms, the overall sentiment remains favorable, with many consumers expressing satisfaction with their experiences. Overall, Takeaway.com is viewed positively, though improvements in communication and consistency are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2016.
| Month | Average | Reviews |
|---|---|---|
| Sep 15 | 4.6 | 25 |
| Oct 15 | 4.4 | 22 |
| Nov 15 | 4.4 | 16 |
| Dec 15 | 4.2 | 12 |
| Jan 16 | 3.9 | 15 |
| Feb 16 | 4.6 | 19 |
| Mar 16 | 4.7 | 18 |
| Apr 16 | 4.3 | 31 |
| May 16 | 4.4 | 24 |
| Jun 16 | 3.9 | 16 |
| Jul 16 | 4.3 | 19 |
| Aug 16 | 3.9 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service fresh food delivered just took a little longer than stated”
“Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | 3.9 out of 5 (good) | −2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Takeaway.com is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of Takeaway.com. Filter by what matters to you.
As always, delicious and inexpensive! Hot and fresh food, and friendly service. This is why we keep returning!
No problems order your meal and get your meal 😀
after the meal i had and the hassle with missing items and the rudeness from the staff i nave deleted my account as i feel u did not do enough to get my refund back think you really need to look at just eat website at the reviews about bay leaves very worrying supprised you still let them use ure site
I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many takeaways are listed on your website - I could do with more takeaways open 'til early in the morning listed on your website, please. However, thank you for the excellent experience.
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Great service, would definitely recommend
Service works fine - but a word or 2 of caution ... going online prevented me from getting a discount available by phone and cost an extra service charge ... about 20% of the bill ... probably depends on the particular restaurant so may not be a uniform issue.
First time using this site, only 1 Indian takeaway listed for my address so made my order and paid, waited eagerly for our dinner only to be rang 15 minutes later to say they could not fulfil my order as the restaurant have changed their delivery parameters ! I now have to wait at least 2 days for a refund, I will never use this site again !
Quick easy to use and accepts paypal :)
Excellent kebab
very happy with takeaway for ordering ,will use them in future.
Paid with card and cash for inauspicious.
Takeaway.com was my third choice. I tried to order with deliveroo.... their payment system didn't recognise my card (lloyds visa). Then tried just-eat, their authorisation was taking so long that I contacted customer support which was pretty good and simply cancelled the order. I then went to takeaway.com. It's clear that their payment system is superior, they accept bitcoin and the others don't. I've used them with bitcoin before but never card payments. The visa card was processed within seconds and order on it's way. Takeaway.com isn't as fancy as deliveroo and it doesn't have as much of a selection as just eat but it does what it says on the tin and it does it well.
So easy to use, my order was complete. Couldn't fault it!
Very good again
Takeaway.com is an online food delivery service that connects consumers with a wide variety of restaurants. Operating primarily in Europe, the platform allows customers to browse menus, place orders, and have meals delivered directly to their homes or offices. With an emphasis on convenience, Takeaway.com serves a diverse customer base, including busy professionals, families, and anyone seeking quick meal options from local eateries. The company partners with numerous restaurants, enabling users to access a broad selection of cuisines and dining experiences. Through its user-friendly website and mobile app, Takeaway.com streamlines the ordering process, making it easier for consumers to enjoy their favorite meals from the comfort of their location. As a major player in the food delivery industry, the company focuses on enhancing customer satisfaction and delivering quality service.
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