Teakea is a furniture manufacturer specializing in bespoke, handcrafted wooden furniture designed for various spaces, including gardens, bathrooms, and living areas. With over 24 years of experience in the industry, Teakea focuses on delivering high-quality products made from solid wood, particularly teak and oak. Their collection features a wide range of unique items, from stylish outdoor furniture to elegant bathroom fixtures, all crafted in their own workshop in Groningen.
The company caters to homeowners seeking customized solutions that combine functionality and aesthetic appeal. Teakea emphasizes craftsmanship and quality, offering free delivery within the Netherlands and Belgium. Customers can expect quick turnaround times and the assurance of durable, well-designed furniture that enhances their living environments. With a commitment to excellence, Teakea has garnered positive feedback from a growing number of satisfied customers.
Reviewers generally express satisfaction with Teakea, highlighting the excellent service and beautiful product quality, particularly with items like washbasins and garden furniture. Many customers appreciate the quick delivery times, with some receiving their orders the next day.
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However, there are notable complaints regarding customer service and product issues, such as incorrect items being sent and long wait times for deliveries. Some consumers report frustration over lack of communication and difficulty in resolving issues, including missing parts and poor quality of certain teak products. While the majority of reviews reflect a positive experience, the recurring themes of delivery problems and inadequate customer support suggest room for improvement. Overall, Teakea receives a favorable sentiment, but attention to service consistency is needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
102
100%
—
● Low
4.0 / 5 overall
=
102 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
3.1
All-time
4.0
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
4.5
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 102 most recent reviews.
Top praiseof 76 positive reviews
Customer service47%
36 mentions
Website & app3%
2 mentions
Delivery3%
2 mentions
Quality3%
2 mentions
“Fantastische bedrijf”
On “Customer service” · Nov 10, 2024
Top complaintsof 20 negative reviews
Customer service25%
5 mentions
“Teakea is slecht bereikbaar (vaste en mobiele nummer worden niet opgenomen) en men reageert niet op mijn vraag per mail”
On “Customer service” · Aug 16, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Na foute levering (foute houtstrips) telefonisch contact gehad omdat er niet op mijn mail gereageerd werd. Er werd een belofte gedaan om de juiste te verzenden maar nog steeds niets gezien, ondertussen alweer gemaild en alweer geen reactie. Jammer want ik keek er erg naar uit en vond het voorstel super tof. Op zoek naar andere houtstrips dus.
Ik heb een tuintafel besteld. Prachtig, op het plaatje dan want ik heb nog steeds niets ontvangen. Container staat in Rotterdam (zeggen ze) Ze hadden 'm woensdag toch echt wel verwacht, helaas is het nu vrijdag en nog steeds niets. Ik verwacht toch minstens dat als er iets mis gaat dat ik als klant dan een bericht krijg. Helaas nog niets gehoord. Ook niet als ik zelf bel want dan krijg ik "jaaa , dat weten we niet" Ik hoop dat ik toch binnenkort echt mijn tafel krijg óf mijn geld terug.
Geen levering en geen reactie op mails, toezeggingen worden niet nagekomen.
Contact leggen loopt zeer moeizaam. Uiteindelijk contact gehad met Patrick en werden er toezeggingen gedaan. Echter tot op heden nog geen levering gehad en ook verder geen reactie op mails. Heb uiteindelijk 2x een mail gestuurd om alles te annuleren. Ook hier geen reactie op. Vreemde gang van zaken bij Teakea.
Jullie geven aan contact te hebben met mijn vrouw Anneloes? Mijn vrouw heet helemaal geen Anneloes en er is al helemaal geen contact mee geweest.
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Teakea is a furniture manufacturer specializing in bespoke, handcrafted wooden furniture designed for various spaces, including gardens, bathrooms, and living areas. With over 24 years of experience in the industry, Teakea focuses on delivering high-quality products made from solid wood, particularly teak and oak. Their collection features a wide range of unique items, from stylish outdoor furniture to elegant bathroom fixtures, all crafted in their own workshop in Groningen.
The company caters to homeowners seeking customized solutions that combine functionality and aesthetic appeal. Teakea emphasizes craftsmanship and quality, offering free delivery within the Netherlands and Belgium. Customers can expect quick turnaround times and the assurance of durable, well-designed furniture that enhances their living environments. With a commitment to excellence, Teakea has garnered positive feedback from a growing number of satisfied customers.