Teakea is a furniture manufacturer specializing in bespoke, handcrafted wooden furniture designed for various spaces, including gardens, bathrooms, and living areas. With over 24 years of experience in the industry, Teakea focuses on delivering high-quality products made from solid wood, particularly teak and oak. Their collection features a wide range of unique items, from stylish outdoor furniture to elegant bathroom fixtures, all crafted in their own workshop in Groningen.
The company caters to homeowners seeking customized solutions that combine functionality and aesthetic appeal. Teakea emphasizes craftsmanship and quality, offering free delivery within the Netherlands and Belgium. Customers can expect quick turnaround times and the assurance of durable, well-designed furniture that enhances their living environments. With a commitment to excellence, Teakea has garnered positive feedback from a growing number of satisfied customers.
Reviewers generally express satisfaction with Teakea, highlighting the excellent service and beautiful product quality, particularly with items like washbasins and garden furniture. Many customers appreciate the quick delivery times, with some receiving their orders the next day.
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However, there are notable complaints regarding customer service and product issues, such as incorrect items being sent and long wait times for deliveries. Some consumers report frustration over lack of communication and difficulty in resolving issues, including missing parts and poor quality of certain teak products. While the majority of reviews reflect a positive experience, the recurring themes of delivery problems and inadequate customer support suggest room for improvement. Overall, Teakea receives a favorable sentiment, but attention to service consistency is needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
102
100%
—
● Low
4.0 / 5 overall
=
102 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
3.1
All-time
4.0
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
4.5
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 102 most recent reviews.
Top praiseof 76 positive reviews
Customer service47%
36 mentions
Website & app3%
2 mentions
Delivery3%
2 mentions
Quality3%
2 mentions
“Fantastische bedrijf”
On “Customer service” · Nov 10, 2024
Top complaintsof 20 negative reviews
Customer service25%
5 mentions
“Teakea is slecht bereikbaar (vaste en mobiele nummer worden niet opgenomen) en men reageert niet op mijn vraag per mail”
On “Customer service” · Aug 16, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Mijn ervaring met teakea
In het begin gaat het niet zo soepel maar naar meerdere keren gebeld en over en weer gemaild te hebben komt mijn spiegel er aan.
Wij wachten netjes af na al die weken en hopen dat het toch nog goed kom.
Hoop dat ze hier van leren en bij de volgende klant beter doen.
Geweldig mooie en kwalitatieve zuil besteld, ik ben er echt tevreden mee.
Verbeterpunt is toch echt wel de levertijd, die vind ik met 6 weken echt lang. Bij navragen 3 weken na bestelling kreeg ik snel en netjes reactie: over 2 weken zal ie er zijn. Dat werd niet gehaald, na 3 weken nogmaals contact opgenomen, het zou nog een week duren, dat werd waargemaakt.
Tip: kijk vooraf of er een levertijd staat opgegeven, dat heb ik zelf niet goed gedaan.
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Na het lezen van recensies toch ook onze recensie bij deze. Allereerst alle complimenten voor Shadi. Wat een vakman! Onze deur en poort zijn prachtig! We zijn daar heel tevreden over. Overigens had de communicatie nog al te wensen over. Die frustratie hebben wij ook meerdere keren geuit. Echter hebben wij daar weinig begrip in gevoelt en hebben wij steeds het idee gehad dat wij zelf iets moesten ondernemen om iets klaar te krijgen of informatie te krijgen. Wij hebben in totaal ong 5 maand moeten wachten tot dat alles klaar was. Het betrof een deur op maat en een poort van onze woonkamer naar de keuken. Dit vonden wij enorm jammer.
Mooie spullen maar erg lange levertijd. Geen reactie meer op emails, geen spontane informatievoorziening. Na 4 weken nog geen levering, zelfde verhaal over “de container” zoals in andere reviews. Geef nog 2 dagen om te reageren….
een eerste teleurstelling dat de tuinbank niet gemonteerd afgeleverd werd, maar als bouwpakket. Dit stond niet vermeld. Na enig gezwoeg zelf in elkaar gezet. Op de plek bleek de bank niet recht te staan. Na contact hierover , is er iemand langs geweest om de bank op pas te maken.
Eind goed al goed. Bank is mooi en stevig
Teakea is a furniture manufacturer specializing in bespoke, handcrafted wooden furniture designed for various spaces, including gardens, bathrooms, and living areas. With over 24 years of experience in the industry, Teakea focuses on delivering high-quality products made from solid wood, particularly teak and oak. Their collection features a wide range of unique items, from stylish outdoor furniture to elegant bathroom fixtures, all crafted in their own workshop in Groningen.
The company caters to homeowners seeking customized solutions that combine functionality and aesthetic appeal. Teakea emphasizes craftsmanship and quality, offering free delivery within the Netherlands and Belgium. Customers can expect quick turnaround times and the assurance of durable, well-designed furniture that enhances their living environments. With a commitment to excellence, Teakea has garnered positive feedback from a growing number of satisfied customers.