This service is awesome!!
This service is awesome!!! 30 dollars is a little steep, but bro the teas are amazing!!! Thier so good and the flavours are just to die for. The fact that they send new teas each week is even better.

Tea Runners is an award-winning loose leaf tea subscription service and eCommerce store, catering to tea enthusiasts looking to explore a diverse selection of high-quality teas. The company sources its products from some of North America's top tea companies, ensuring a curated experience for its customers. With a range of options including customizable subscriptions, one-time boxes, and gift subscriptions, Tea Runners aims to provide a convenient way for consumers to discover and enjoy new teas each month. Targeting both individual consumers and gift-givers, Tea Runners offers more than 25 monthly tea selections, encompassing various types such as black, green, oolong, and herbal teas. Customers can easily manage their subscriptions, allowing them to pause, skip, or cancel at any time. Through its user-friendly website, Tea Runners strives to enhance the tea-drinking experience, making it accessible for both seasoned tea drinkers and newcomers alike.
Tea Runners garners overwhelmingly positive feedback for its extensive selection of teas and the quality of its products. Many customers express their love for the unique blends and appreciate the opportunity to explore different flavors, often highlighting the excellent packaging and value of the tea boxes.
Reviewers frequently mention the service as a stress reliever, making it a go-to for relaxation after a busy day. However, there are notable complaints regarding customer service, particularly related to subscription issues and delayed shipments. Some consumers report difficulties in communication and fulfillment, with a few expressing frustration over unresponsive support. Despite these concerns, the majority of feedback remains highly favorable, emphasizing the enjoyment of the teas offered.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 725 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“A huge selection of different teas to try from this company”
“Paid for a year subscription as well as a teapot for my son for Christmas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 725 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Tea Runners is #1 of 5 on overall rating in this group.
500 reviews of Tea Runners. Filter by what matters to you.
This service is awesome!!! 30 dollars is a little steep, but bro the teas are amazing!!! Thier so good and the flavours are just to die for. The fact that they send new teas each week is even better.
Would like to be able to order more tea, but website is currently out of stock.
Fast shipping, but more importantly the quality of the teas are amazing!
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Great quality teas and the option to choose the tea you get is great! I am a new loose leaf drinker and the box has introduced me to so many variet-teas (sorry!) of tea! A subscription box worth joining, and I am not subscribed to any other type of sub-box.
Excellent tea selections
excellent. I really like the tea.
The teas were very good different flavors were great I didn't care for the root beer flavor but it was nice to try they stay fresh and are easy to measure all and all I like the tea and look forward to trying new flavors
I received a subscription to tea runners as a present and I have to say I was very happy with my first box. The teas were a wide variety and I got a cute little pot for loose tea. Everything was excellent and I enjoyed trying things I wouldn't usually buy for myself. I highly recommend this as a gift or for yourself! Thanks TeaRunners!
Really enjoyed the black teas. I didn’t care for the particular green tea included in my 1st shipment.
I love getting new teas every month and it's great being able to customize the boxes as well!
Top notch teas! Packaging and delivery are great, of course, but the taste and variety of the teas steals the show. Good work!
My tea came quickly, minimally packaged (yay eco!) and was delicious! Highly recommend.
Tea Runners is an award-winning loose leaf tea subscription service and eCommerce store, catering to tea enthusiasts looking to explore a diverse selection of high-quality teas. The company sources its products from some of North America's top tea companies, ensuring a curated experience for its customers. With a range of options including customizable subscriptions, one-time boxes, and gift subscriptions, Tea Runners aims to provide a convenient way for consumers to discover and enjoy new teas each month. Targeting both individual consumers and gift-givers, Tea Runners offers more than 25 monthly tea selections, encompassing various types such as black, green, oolong, and herbal teas. Customers can easily manage their subscriptions, allowing them to pause, skip, or cancel at any time. Through its user-friendly website, Tea Runners strives to enhance the tea-drinking experience, making it accessible for both seasoned tea drinkers and newcomers alike.
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