Very good service
Very good service, kept me informed about delivery and delays. I am so pleased with the sockets and switches I ordered, very reasonably priced too.

The Internet Electrical Store is an emerging online retailer specializing in a wide range of electronic products and technology solutions. Catering to consumers seeking reliable and innovative electronic items, the company aims to provide a user-friendly shopping experience through its upcoming e-commerce platform. Customers can expect to find a diverse selection of electronics that may include home appliances, gadgets, and accessories, all designed to enhance their everyday lives. As the company prepares to launch, it encourages potential customers to sign up for its newsletter to receive updates and information about product offerings. The Internet Electrical Store is committed to delivering quality products and excellent customer service, making it a promising destination for electronics enthusiasts looking for convenience and variety in their shopping experience.
The Internet Electrical Store receives high praise for its quick delivery and excellent customer service, with many reviewers highlighting the stylish quality of their switches and sockets. Customers appreciate the prompt arrival of their orders and the proactive follow-up from staff to ensure satisfaction.
However, there are notable complaints regarding stock availability, with several consumers reporting delays and issues with refunds for items that were listed as in stock but were not. Some reviewers express frustration over the design faults in certain switches, leading to breakage, and a few have had negative experiences with the company's communication regarding order cancellations and refunds. Overall, while many customers enjoy the products and service, the recurring issues with order fulfillment and refunds detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The switches arrived very promptly and look fab”
“A couple of days later I received an email saying delivery was delayed until the following month”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: The Internet Electrical Store is #3 of 5 on overall rating in this group.
60 reviews of The Internet Electrical Store. Filter by what matters to you.
Very good service, kept me informed about delivery and delays. I am so pleased with the sockets and switches I ordered, very reasonably priced too.
Ordered several sockets/switches and communication and delivery was always spot on. Product is great value for money with the onus on design at a low price. Highly recommended........and you get some freebies thrown in as well! 👍
Quick answers to the questions people ask most.
Yes, The Internet Electrical Store is a legitimate company with a mix of reviews. They have received positive feedback for quick delivery and great customer service, but some customers have reported issues with stock availability.
No, The Internet Electrical Store is not a scam. While there are some negative reviews concerning order fulfillment and customer service, many verified customers have praised their products and prompt delivery.
The Internet Electrical Store specializes in electrical products, including a variety of switches and sockets, with particular praise for their stylish Trendi Piano Black range.
The Internet Electrical Store accepts multiple payment methods, ensuring convenience for their customers, although specific methods are not detailed. It’s best to check their website for the latest options.
The return policy is not explicitly stated, but customer feedback indicates that the company has a helpful aftercare service to address issues, including product returns and refunds.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I purchased the Trendi light switches. Excellent range available. The navigation through the web site was easy as was placing the order. Delivery was within two days
All fab yet again. These people make life easy. Great products (i bought trendi-switch stuff) and great service. My 4th or 5th order.
Excellent service all round
I used this company to replace over half of the switches and sockets in my house. Right from the start, the company were open and transparent, offering supportive, pragmatic solutions. A good proportion of my order was out of stock and not expected to be n stock for 2-4 weeks; some were in stock but in different colours. The company called me to explain; they offered to dispatch what they had and update me and dispatch the rest of the order as it arrived. They even offered to send me different coloured parts and send out the correct coloured plate / cover when it arrived. I could not have asked for a more flexible and resonsive customer-facing service
Easily found what I was looking for on the website, selection and payment was a fast process. Within moments had an email confirming my purchase with an estimated delivery date. Item arrived within days and Royal Mail kept me updated and provided tracking.
Very pleased with purchase, brought a 3 way switch and socket in white looks very good
Easy website, good prices and had a big order and was here very quickly.
I bought trendi switches for my house and a property I rent out. Great products and colour selection. The front flips off when you want to decorate so they are ideal. Discount was offered and delivery was really quick. I also received a follow up call to make sure I was happy with my products. I would 100% recommend and would use again
Recently purchase some trendy switches and sockets, great service and quick delivery, would recommend to anyone.
Great products. Bit different and look really classy. Have them everywhere in home now. Highly recommend. Great customer service and fast dispatch. Brilliant 🤩
Needed a replacement for a double gang switch.. Wanted a more modern look and this looked just the job. It arrived a couple of days after ordering, and it was just a matter of removing the old one. The new switch which has to be split by simply prising open with a small flat bladed screwdriver, as the base is screwed on first, then connect wires as previous, and then place cover over base and press to clip and hey presto.. a smooth modern switch with no Screws showing. Looks great!!
Waited over 3 weeks for my items to be delivered due to low stock. Was told that they would send out the items they did have in stock to save waiting but they never did. Customer service lady was very unhelpful and didn't seem to know much about anything and was quite arrogant in responses then she put the phone down on me!. Had to chase up several times to see where order was. Won't be using again, just not a good experience.
Great range of light switches at competitive prices. Speedy delivery and well packed - I wasn't disappointed! Would definitely use this company again.
Ordered the Trendi range of switches & sockets for my kitchen renovation, excellent service & fast delivery, customer service very helpful. All fitted & looking great, would definitely use this company again, very pleased with service
The Internet Electrical Store is an emerging online retailer specializing in a wide range of electronic products and technology solutions. Catering to consumers seeking reliable and innovative electronic items, the company aims to provide a user-friendly shopping experience through its upcoming e-commerce platform. Customers can expect to find a diverse selection of electronics that may include home appliances, gadgets, and accessories, all designed to enhance their everyday lives. As the company prepares to launch, it encourages potential customers to sign up for its newsletter to receive updates and information about product offerings. The Internet Electrical Store is committed to delivering quality products and excellent customer service, making it a promising destination for electronics enthusiasts looking for convenience and variety in their shopping experience.
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