No Problems Booking
It’s easy to navigate the website for purchasing tickets and there were no problems with the payment transaction. I was kept informed through the whole process right up to attending the Concert.

Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
Ticketmaster Australia receives a mix of praise and criticism from its users. Many reviewers highlight the ease of accessing tickets and the quality of shows, with comments like "very easy to access tickets" and "stunning show." Customers appreciate the venue's accessibility for disabled individuals and the overall entertainment value, particularly for family-friendly events.
However, there are notable complaints regarding the ticketing system and seating arrangements. Several users report issues with the app, stating it "never works" and is difficult to navigate. Additionally, some attendees express dissatisfaction with uncomfortable seating and poor sound quality during performances. Overall, while Ticketmaster Australia excels in providing enjoyable events and ticket access, it faces challenges with its technology and venue comfort.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to access tickets”
“Your app is the worst I have ever encountered and your customer service is appalling”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Australia is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.6).
60 reviews of Ticketmaster Australia. Filter by what matters to you.
It’s easy to navigate the website for purchasing tickets and there were no problems with the payment transaction. I was kept informed through the whole process right up to attending the Concert.
Great show and thoroughly enjoyed the vibrant music and support dancers for the show including the children choir singing along some of the favourtie ABBA songs.
Toni Childs was absolutely amazing
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Loved, loved loved it! It was amazing, the cast, the sets the costumes were fabulous! Loved all the characters
I loved the show, the male concierge on the ground floor was helpful friendly and a pleasure to deal with. We were sat in Row L Door 8 and unfortunately found it very disrupting from guests behind and around us making lots of noise and making it difficult to hear the show at times.
The singers and band were wonderful
Nice show but there were issues with some of the microphones throughout the show. This was very disappointing and not the standard expected of a professional show this late in the season. I understand issues may arise, however, some microphones were hardly working for entire songs and it occurred all through the entire performance. This really affected our ability to enjoy the show.
Generally good experience, only negative was the app which was not working properly when trying to view tickets meaning I had to print hardcopies and take them to the venue.
Omg is was so amzaing
Your app is the worst I have ever encountered and your customer service is appalling. I tried communicating with you with my concerns only to be given generic answers.
My husband has dementia. He has an iPhone 6. I booked for both of us but I was only able to download my ticket to my phone. Not his. I thought I was booking for both of us. I can’t print out the tickets as that isn’t an option. And can’t use his phone to download the tickets. So your “service” is nothing short of a time wasting hassle. You must have his mobile in your system somewhere but using his phone was never an option. What are you people thinking?
All happened efficiently, was kept informed, very helpful.
Terrible experience. When tickets went on sale, the only ones available were restricted view and far more expensive than a Fremantle Dockers game at the same venue just a week later. Yet when we arrived, the entire row was empty, so we moved to a clear view — and then they announced the crowd was only 32,845. Why is it so hard to buy tickets when there are so many empty seats? The system is frustrating, overpriced, and makes no sense.
Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
This profile hasn't been claimed by the business owner.