Alex Warren was amazing hope he comes…
Alex Warren was amazing hope he comes back to Australia again

Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
Ticketmaster Australia receives a mix of praise and criticism from its users. Many reviewers highlight the ease of accessing tickets and the quality of shows, with comments like "very easy to access tickets" and "stunning show." Customers appreciate the venue's accessibility for disabled individuals and the overall entertainment value, particularly for family-friendly events.
However, there are notable complaints regarding the ticketing system and seating arrangements. Several users report issues with the app, stating it "never works" and is difficult to navigate. Additionally, some attendees express dissatisfaction with uncomfortable seating and poor sound quality during performances. Overall, while Ticketmaster Australia excels in providing enjoyable events and ticket access, it faces challenges with its technology and venue comfort.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to access tickets”
“Your app is the worst I have ever encountered and your customer service is appalling”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Australia is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.6).
60 reviews of Ticketmaster Australia. Filter by what matters to you.
Alex Warren was amazing hope he comes back to Australia again
Easy process to buy and present tickets. Seamless.
Booking page was easy to use and great to have the ability to see the seat locations and what seats were available. Having not been to the Athenaum Theatre in many years, I did check their site to see photos of how close the stage was to the first row of seats. This might be something worth considering adding to your site? We were very pleased with the ones that we chose. My only disappointment was receiving an email offering a huge reduction in the ticket price the day after purchasing :-( Loved the use of paperless ticketing using QR code.
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Very B grade show “Oh what a night” The jokes were stupid and not funny. The choreography was hard to watch. Singing was very average. Sad to say this was a huge miss in my eyes.
More painful than tearing clumps of hair from my head... This has been the worst ticket buying experience ever. Go on. Try to buy the tickets you want just once without getting errors and them releasing your chosen tickets back again... pull up your socks!!!!
Had a great night. But the seats are way too close to eachother. I paid for a seat for myself but the lady sitting beside me was a bigger woman and she sat on her seat and half my seat which I wasn’t happy about. This was at Wollongong Entertainment Centre 20/8/25. Eventually I ended up leaving one hour early as I couldn’t sit cramped any longer and the staff didn’t want to know anything about it. Never again Wollongong.
Concert was great but we thought we got tickets for seats but when we got there there was no seats we were standing. I have a severe back injury which requires me to sit so I had to go out in the foyer area and sit down to listen to the concert
I had hoped that by attending this I would get some unique insight into some of the experiences & things James had seen or done but it was more of a talkfest & something you could have just the same watched on TV without really many pictures or really interesting matters. It was a shame.
I was very grateful that I was able to obtain my ticket for $50. That is much appreciated as I'm a pensioner. I thought the production was amazing and it exceeded my expectations.
I Liked that they followed the storyline. I disliked that they added a segment in the middle which did not fit anywhere ... it looked like they were just adding a dance segment to increase the length of the show.
Tickets were not checked on moving into the grandstand. As a consequence, dozens of nonpaying spectators moved into the empty seats. I could have paid half of what I did and still got the same seating.
Loved it, such a great peformance.
There were sound and lighting issues which affected my enjoyment of the show.
We booked tickets to Beauty & the Beast through Ticketmaster about 10 months ago, and finally went last night. It was WONDERFUL! We had the absolute best time and the ticketing process and system couldn’t have been easier. The musical was incredible and perfect for our son’s first ever musical experience. Great from start to finish using Ticketmaster (and their app).
Easy to get tickets.
Unnecessarily complicated means of obtaining tickets for someonme who doesn't have a printer, but fortunately the venue's box office helped out. I will avoid using Ticketmaster in future, but it wasn't your fault that the event itself was disappointing.
Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
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