För lång leveranstid
Beställde en produkt med leveranstid 3-7 dagar, det tog tre veckor! Under denna tid var det ingen kommunikation eller uppdatering om min order, tre veckors tystnad och ovisshet!

Toolab Verktyg AB is a Swedish company specializing in a wide range of machinery, tools, and work clothing. With a comprehensive online store at www.toolab.se, the company offers thousands of products catering to both professional tradespeople and DIY enthusiasts. Toolab also operates a physical retail space in Gothenburg, providing customers with an opportunity to explore their offerings in person. The company's product selection includes high-quality tools from well-known brands, ensuring that customers can find reliable equipment for various tasks. Toolab focuses on customer satisfaction, as evidenced by positive reviews highlighting the quality of their products and efficient order handling. By serving both individual consumers and businesses, Toolab positions itself as a trusted source for essential tools and work gear in the Swedish market.
Toolab Verktyg AB receives a mixed response from customers, reflecting both positive and negative experiences. Many reviewers praise the company for its quick delivery, with multiple mentions of "snabb leverans" and satisfaction with service quality.
Customers appreciate the competitive pricing and efficient handling of orders, often noting that everything works perfectly. However, significant complaints arise regarding delivery issues, with several customers expressing frustration over long wait times and lack of communication. Some report receiving incorrect items and difficulties with the return process, describing it as outdated and cumbersome. Overall, while Toolab Verktyg AB excels in speed and service, issues with order fulfillment and customer support detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 95 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 5.0 | 7 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 95 most recent reviews.
“Snabb leverans och bra pris”
“ordered some things, where one of the items were not in stock, and would lead to a delivery time of 3-7 work days, af...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.5 out of 5 (fair) | 100 out of 100 | 3.8 out of 5 (good) | 2.2 out of 5 (poor) | — | 95 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Toolab Verktyg AB is #5 of 5 on overall rating in this group. On delivery, Builders Emporium scores higher (4.8 vs 2.2).
95 reviews of Toolab Verktyg AB. Filter by what matters to you.
Beställde en produkt med leveranstid 3-7 dagar, det tog tre veckor! Under denna tid var det ingen kommunikation eller uppdatering om min order, tre veckors tystnad och ovisshet!
Beställt trimmer 11 juni, stod 7-10 dagar att leverera. Jag har nu väntat i 41 dagar och inte ett ljud från företaget, känner tydligen ingen skam att inte kontakta kunder som ligger ute med pengar. Skulle jag vara VD på företaget så skulle jag skämmas, enligt andra recensioner så har dem hållt på med "sena leveranser" i 5 år så det är tydligt problem med ledningen på företaget. Skall ni handla här så se till att ta det på faktura så du har rätt till att avbryta order/bestrida faktura då dem ljuger om vad som finns i lager/leverans tid.
ordered some things, where one of the items were not in stock, and would lead to a delivery time of 3-7 work days, after i've placed the order i called in and informed the representative that it was very important to me that the delivery was made within at least the 7 work days. the items i ordered were delivered after 16 days (12 work days)
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 37% are 1–2★.
Ordered several tools for drilling in hard concrete & hobby tools (dremel) for routing wood. After a long delay they contacted me that they couldn't source some of the hobby routing tools. I highlighted that I'd be happy to receive what they *do* have, but the *hammerdrill* is the most important. *Months* later they send me a package with several items *except* the hammerdrill, since then it was out of stock. As I was out of the country - celebrating Christmas with family overseas - I couldn't take delivery. To add insult to injury, they slapped me with a charge for returning the package. Would not recommend.
Bought 2 items, both listed as in stock. No delivery confirmation after 6 days, and when asked about this they said one item was out of stock. Website now said 2-4 days delivery time (which already had passed). When asked again about the delay, they said expected delivery time was now 3-4 weeks. And they didn’t seem to be inclined to notify me about this. When emailing with them they were all but forthcoming; it took several emails before they answered the initial questions. Not good enough. Wouldn’t recommend.
När jag beställde mina varor kontrollerade jag att alla artiklar var i lager. Men efter betalning visade det sig att det fanns flera artiklar som inte fanns i lager. Hörde ingenting från kundtjänst om detta. Var tvungen att ringa och fråga varför ordern inte hade skickats. Fik dom att skicka de artiklar de hade i lager och måste vänta tills de andra artiklarna finns i lager igen. Jag gillar inte den här affärsmodellen som fler och fler nätbutiker använder. visar att artikeln finns i lager, men faktiskt inte. Det låser konsumenter och är falsk marknadsföring
Om man vill spara några kronor och om leveranstiden inte spelar någon roll är Toolab ett bra val. Men om leveranstid spelar roll och man behöver sakerna man beställer för ett jobb är det bättre att vända sig någon annanstans, t.ex. Proffsmagasinet eller Sandbergs järn, som alltid levererar fort. En cirkelsåg jag beställde i somras som angavs ha några dagars leveranstid tog det över en månad att få, och en sågklinga jag beställt i början av oktober, också med en angiven leveranstid på några dagar, har fortfarande inte kommit efter nästan tre veckor. Enda anledningen till att det inte blev en stjärna är att priserna, som sagt, är bra.
Toolab Verktyg AB is a Swedish company specializing in a wide range of machinery, tools, and work clothing. With a comprehensive online store at www.toolab.se, the company offers thousands of products catering to both professional tradespeople and DIY enthusiasts. Toolab also operates a physical retail space in Gothenburg, providing customers with an opportunity to explore their offerings in person. The company's product selection includes high-quality tools from well-known brands, ensuring that customers can find reliable equipment for various tasks. Toolab focuses on customer satisfaction, as evidenced by positive reviews highlighting the quality of their products and efficient order handling. By serving both individual consumers and businesses, Toolab positions itself as a trusted source for essential tools and work gear in the Swedish market.
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