Toolab Verktyg AB is a Swedish company specializing in a wide range of machinery, tools, and work clothing. With a comprehensive online store at www.toolab.se, the company offers thousands of products catering to both professional tradespeople and DIY enthusiasts. Toolab also operates a physical retail space in Gothenburg, providing customers with an opportunity to explore their offerings in person.
The company's product selection includes high-quality tools from well-known brands, ensuring that customers can find reliable equipment for various tasks. Toolab focuses on customer satisfaction, as evidenced by positive reviews highlighting the quality of their products and efficient order handling. By serving both individual consumers and businesses, Toolab positions itself as a trusted source for essential tools and work gear in the Swedish market.
Toolab Verktyg AB has a mixed customer experience.
Toolab Verktyg AB receives a mixed response from customers, reflecting both positive and negative experiences. Many reviewers praise the company for its quick delivery, with multiple mentions of "snabb leverans" and satisfaction with service quality.
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Customers appreciate the competitive pricing and efficient handling of orders, often noting that everything works perfectly. However, significant complaints arise regarding delivery issues, with several customers expressing frustration over long wait times and lack of communication. Some report receiving incorrect items and difficulties with the return process, describing it as outdated and cumbersome. Overall, while Toolab Verktyg AB excels in speed and service, issues with order fulfillment and customer support detract from the overall experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
95
100%
● Low
3.5 / 5 overall
=
95 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.0
12-month avg
3.6
All-time
3.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.0
1
Sep 24
1.0
1
Oct 24
5.0
7
Nov 24
5.0
2
Dec 24
5.0
2
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
2
May 25
—
0
Jun 25
—
0
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 95 most recent reviews.
Top praiseof 58 positive reviews
Customer service16%
9 mentions
“Snabb leverans och bra pris”
On “Customer service” · Nov 26, 2024
Top complaintsof 35 negative reviews
Delivery11%
4 mentions
Customer service9%
3 mentions
Delays6%
2 mentions
“ordered some things, where one of the items were not in stock, and would lead to a delivery time of 3-7 work days, af...”
On “Delivery” · Sep 15, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
Overall rating and review count for this company and similar companies
Bra priser, men min leverans av en grästrimmer, skickades först efter 7 veckor, plus några dagar för leverans.
Det skulle ta ca 10 dagar när jag beställde.
Dom svarar dock snabbt på mail, när man börjar undra om det blir någon leverans.
Man får inte ha bråttom.
Jag köpte en BOSCH GSR 18V-55 BORR-/SKRUVDRAGARE för ett väldigt bra pris.
Den kom i låda med bruten försegling och det var tydligt att den varit ur lådan. Dessutom känns ett onormalt ojämnt skrapande i chucken. Skruvdragaren fungerar annars felfritt.
Jag var i kontakt med kundtjänsten i samband med beställningen och de var väldigt trevliga och hjälpsamma och de såg till att paketet blev skickat i tid.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 37% are 1–2★.
About Toolab Verktyg AB
Toolab Verktyg AB is a Swedish company specializing in a wide range of machinery, tools, and work clothing. With a comprehensive online store at www.toolab.se, the company offers thousands of products catering to both professional tradespeople and DIY enthusiasts. Toolab also operates a physical retail space in Gothenburg, providing customers with an opportunity to explore their offerings in person.
The company's product selection includes high-quality tools from well-known brands, ensuring that customers can find reliable equipment for various tasks. Toolab focuses on customer satisfaction, as evidenced by positive reviews highlighting the quality of their products and efficient order handling. By serving both individual consumers and businesses, Toolab positions itself as a trusted source for essential tools and work gear in the Swedish market.