Victor Michael Estate Agents reviews & trust report
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers.
The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents has a positive customer experience.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
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Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
596
100%
-0.8
● Low
4.8 / 5 overall
=
596 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
4.2▼ 0.8
12-month avg
4.9
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
1
Jul 24
5.0
4
Aug 24
5.0
10
Sep 24
5.0
1
Oct 24
5.0
3
Nov 24
5.0
1
Dec 24
5.0
4
Jan 25
5.0
4
Feb 25
5.0
2
Mar 25
5.0
2
Apr 25
5.0
1
May 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service38%
182 mentions
Helpful support32%
154 mentions
Professionalism28%
134 mentions
Fast & efficient24%
116 mentions
“Nice & friendly service”
On “Customer service” · Dec 7, 2024
Top complaintsof 15 negative reviews
Customer service40%
6 mentions
Payment issues33%
5 mentions
Charges13%
2 mentions
Returns13%
2 mentions
“I am an unsatisfied customer from Victor Michael”
On “Customer service” · Jun 2, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Victor Michael were pretty poor to begin with; all I can say is read your contract very carefully before signing. They have redeemed themselves of late by getting me out of the contract however and negotiating the return of some of my deposit so I have to give them credit for that. Some of the workers there are pretty on it aswell.
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Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers.
The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.