Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
My experience was pretty good. The agent that I had to deal with was very helpful and responsive at my requests. Also I have nothing to complain about the Newlet department . At the end of the story I definitely recommend this agency. 👍
Experience with Victor Michael has been good so far. Suna, the letting negotiator was particularly good at her job and answered most of our queries patiently. Handover of the keys could have been little better as when we moved in the flat we found out lot of stuffs were not working and observer leakages from some place. Given, the place was empty for almost a month, these issues could have been fixed well in advance.
I have been a landlord with management by Victor Michael since 2009. They initially assisted with a major property renovation prior to putting the property on the rental market. Tenants were found quickly, and in fact the same tenancy has essentially run for 11 years until I decided to sell this year. Victor Michael managed the sale as well, with rapid viewings resulting in a sale straight away. As I work full time abroad, all Of the above was taken care of in my absence and rarely required direct intervention by me… All in all a very complete service. Thank you.
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We rented our current flat through the agency. We also faced some trouble through the process, including a missing bed issue once moved in. The complex experience was alright and our agent Ben, that was proactive and highly response, tried to help, as he could. At the end we are happy and the property was very clean, extra star 🌟for that.
I was impressed about the services but personally I feel more time is needed for clients documents in this covid moment.
I dealt with Shay and Alex when going through the process of renting the property we are currently in, and both provided great service. Their responses were quick and were very accommodating with our busy schedule. Would definitely recommend this agency.
Most importantly, I felt I could TRUST this company, instantly They are the right size to be known locally as a company and as individuals.
The way estate agents go, this one provided a good service. On a positive side, at no time did I feel like the team at Victor Michael tried to fool us, the whole process was transparent and, to the best of my knowledge, honest. Also, this agent is easy to reach, both, by phone and email. However, the contract with this agent is littered with small charges for this and that. For example, a failure to turn up to your appointment on time is punishable by £30 (or something like that), also, to renew your rental agreement at the end of the 12-month contract will cost you £150 (or so). Overall, would recommend.
I moved to London from abroad which was obviously quite stressful. Victor Michael were very accommodating to my needs. The flat is amazing and they were able to move me in right when I needed to. Piyush explained everything in detail and made sure I fully understood their process. I moved in during a very busy time in the London letting market so the communication was a bit slow at times but other than that they offer great service and are transparent right the way through.
We instructed Victor Michael to sell our one bedroom flat in Bow. We had a couple of issues with one of the team members who wasn't communicating correctly between the purchaser and us and this caused us some problems at first but once this was highlighted, we had a different contact who made the process much smoother and easier. We had an offer (and sold) after one viewing and were very happy with the final outcome. Thanks to Piyush for all your help and hard work!
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
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