Der gesamte Bestellprozess verläuft…G
Der gesamte Bestellprozess verläuft reibungslos, ebenso die Rücksendungen°

VILA Online Shop is an official online retail platform specializing in women's fashion. The company offers a diverse range of apparel, accessories, and footwear designed to cater to modern women's style needs. Customers can explore various collections that reflect the latest trends in shopping and fashion, all while benefiting from localized promotions and discounts based on their selected shipping country and language. The target market for VILA includes fashion-conscious women looking for stylish and affordable clothing options. With a user-friendly website, VILA aims to provide an accessible shopping experience for customers across Europe and beyond. By offering a wide selection of products that vary by region, the company ensures that it meets the unique preferences of its diverse clientele.
VILA Online Shop receives high praise for its fast delivery and quality clothing, with many reviewers highlighting the "snabb leverans" (fast delivery) and "schöne hochwertige Kleidung" (beautiful high-quality clothing) at fair prices. Customers appreciate the efficient service, noting that their orders are processed quickly and arrive promptly.
However, there are some concerns regarding order fulfillment, as a few customers report not receiving their items despite being marked as delivered. Additionally, some feedback points to a lack of detailed sizing information, which can lead to confusion when selecting the right fit. Overall, while VILA excels in speed and product quality, there are notable issues with order accuracy and sizing guidance. The majority sentiment remains positive, reflecting a strong customer satisfaction overall.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.4 | 142 |
| May 25 | 4.5 | 436 |
| Jun 25 | 4.6 | 323 |
| Jul 25 | 4.6 | 99 |
| Aug 25 | 4.4 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Hurtig levering”
“Fick paket levererat i timme bort,trasigt paket och fick betala extra för att få den till rätt stad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.8 out of 5 (good) | — | 1,060 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: VILA Online Shop is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.8).
500 reviews of VILA Online Shop. Filter by what matters to you.
Der gesamte Bestellprozess verläuft reibungslos, ebenso die Rücksendungen°
Schnelle Lieferung und endlich mal eine Hose, die mir mit 1,80 m lang genug ist. Top!
Lieferung ging schnell. Leider hat das Kleid nicht gepasst.
Varan överensstämde med beskrivningen!
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Snabb och smidig leverans! Snygga kläder som väl stämmer överens med beskrivningar och att det står om plagget är stort eller litet i storlek är mycket hjälpsamt.
This was the first time I ordered online with Vila. The models you use are young and super skinny and not realistic for the types of clothing that you're selling. Therefore, trying to judge what a garment will look like on a realistic sized women's body, is impossible. Hence, I returned 2 garments. Charging for shipping/returns in this day and age is ridiculous. I will not be ordering from Vila online again.
Smidigt och snabbt
Det gick snabbt och enkelt att beställa, men klänningen var av väldig dålig kvalitet. Flera lösa trådar överallt och tunnt tyg. Den var också väldigt skrynklig när jag tog den ut av paketet. Hur länge kommer den vara?
Snel geleverd en in orde..
Snabb leverans
Älskar dessa toppar.Snabb leverans
Great dress brillant price.Very happy with the service.
Enkelt att beställa och snabb leverans
Snel geleverd en perfect van maat!
VILA Online Shop is an official online retail platform specializing in women's fashion. The company offers a diverse range of apparel, accessories, and footwear designed to cater to modern women's style needs. Customers can explore various collections that reflect the latest trends in shopping and fashion, all while benefiting from localized promotions and discounts based on their selected shipping country and language. The target market for VILA includes fashion-conscious women looking for stylish and affordable clothing options. With a user-friendly website, VILA aims to provide an accessible shopping experience for customers across Europe and beyond. By offering a wide selection of products that vary by region, the company ensures that it meets the unique preferences of its diverse clientele.
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