VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.8 | 21 |
| Nov 24 | 4.5 | 36 |
| Dec 24 | 4.4 | 54 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.2 | 18 |
| Mar 25 | 4.3 | 37 |
| Apr 25 | 4.3 | 18 |
| May 25 | 4.4 | 27 |
| Jun 25 | 3.8 | 23 |
| Jul 25 | 4.9 | 19 |
| Aug 25 | 4.3 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
“The wine was delivered to the next door property by throwing it over a 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: VinatisUK is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of VinatisUK. Filter by what matters to you.
Ordered a very special bottle of dessert wine; Klein Constantia, from South Africa. I've been trying to find it, unsuccessfully at various wine retailer/off licence shops, but to no avail. I'm yet to savour, what I hope is an exquisite dessert wine.
Only received 9/15 bottles of wine ordered Still waiting to hear back from vinatis and transporter so not a good impression so far even if I believe the main culprit is the delivery company Anyway Vinatis has a very good choice of wine at least French wine and good value for money. Was looking forward to try few bottles with family around Xmas but all went wrong.
Great wines at a reasonable price. Delivered promptly and safely.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
If you want quality wine at a reasonable price Vinatis is the place to shop, they always deliver to the UK with DPD the best courier imo and your wine usually arrives in about a week
It seems the only way to get a response is to write a bad review. My first (and substantial) order was a bad experience on two counts. 3 bottles of wine were cloudy and tasted bad - on trying the first I immediately (the other 2 remain unopened) complained and have heard nothing back 3 bottles of wine were not delivered - the 3 I was particularly excited about receiving - i did hear back about these and although they are still in stock, they will not send them but only offered an excuse as to why they will only offer a credit note or a refund. In the meantime I have had several emails selling more special offers - these come on a very regular basis but the wine I bought and have problems with is obviously of far less importance than this! Not off to a good start!
Good price for nice champagne, and delivery within projected timeframe - even at Christmas ! Will certainly use this site again.
Terrible customer service. Ships from France. No contact telephone number. Don't believe their so called response times on their website. Took 4 days to get back to me to then tell me nothing about my delivery date. Would only say it had been released from customs. To top it all I got another reply saying it was dispatched and with me soon, 2 days after it had actually been delivered! So that person hadn't even checked their syatem or with the courier! Abysmal. Really think twice about buying from this company and don't if time is at all a constraint.
First time Vinatis customer. Very good wine selection and after an exhaustive research, were the only supplier who had exactly what I was looking for. Order process very simple. The wine was delivered when the carrier said it would. My order was fulfilled direct from France. No hesitation in recommending Vinatis. Welll done
Great wine but very slow delivery. I know it’s Christmas but took 3 weeks.
Excellent all round service and great wines thanks!
Bottles arrived in good condition, Been looking for this brand for a while.
Great shopping experience and variety. If based in the UK, delivery can take a week it seems with limited comms for a few days.
Accuracy and speed of order fulfilment. Wide range of offers, taking into account the needs of potential customers
One of the boxes in my order was damaged and held by the courier. It took 2 messages and over 48 hours to get a response from customer services and I know have to wait upto 14 days for the offered refund. This is a shame as my first experience of Vinatis was very positive and they offer wines which are hard to find elsewhere. However I shall think hard before using again.
Order cleared customs 1st December , have sent 2 emails asking for update both said the same- order cleared customs and DPD will contact me with delivery date, emailed again 16th asking for date of delivery or refund - NO response No Prosecco NO Refund !! Avoid this company, I don't think this order was ever dispatched.
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
This profile hasn't been claimed by the business owner.
