Outstanding service!
Excellent wines at reasonable prices and very efficient service!

VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.8 | 21 |
| Nov 24 | 4.5 | 36 |
| Dec 24 | 4.4 | 54 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.2 | 18 |
| Mar 25 | 4.3 | 37 |
| Apr 25 | 4.3 | 18 |
| May 25 | 4.4 | 27 |
| Jun 25 | 3.8 | 23 |
| Jul 25 | 4.9 | 19 |
| Aug 25 | 4.3 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
“The wine was delivered to the next door property by throwing it over a 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: VinatisUK is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of VinatisUK. Filter by what matters to you.
Excellent wines at reasonable prices and very efficient service!
Great wine but a very poor delivery service with dpd they just couldn’t care less
Product fine. Delivery took over 2 weeks and not 3 to 4 working days as stated. Needed for a present then had to buy something elsewhere
I very much like the way that the wine bottles are packaged entirely in cardboard, with no tape or staples involved. And the sticky address labels come off easily too. The delivery was as notified the day before, and I have been drinking the same wine for some years now; I can rely on it to be good.
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Wonderful selection of some of our favourite wines, always so well-packed, always "kept in the loop" so we know when the wine will arrive, all Customs Documents etc dealt with silently, no hassle ever. We cannot fault VINATIS - thanks again and again - great Company!!
Lovely by wines when and if they actually arrive. The service is very slow and customer service team seem to think the non-arrival of the products they sell is the customers problem not theirs. Non-responsive to enquiries. Really terrible service and erratic delivery . Sadly i would say you should avoid Vinatis if you are in the UK as they seem to be unable to control delivery .
Great service. Ordered some Swiss beer for a friend. Seamless transaction. Good delivery time.
This is my first order from Vinatis. I was looking for an non alcoholic version of Pernod, as I like the aniseed flavour, and it can be good for digestive issues. As far as I know this type of drink isn't available in our UK shops? Found a drink called Pacific, on a web search, which led me to Vinatis. It's zero alcohol and zero sugar. It's really lovely, and a little goes a long way. I add water, or tonic - whatever! Think I prefer it to Pernod. Thanks Vinatis. I'm so pleased to have found this.
Order was easy to place and delivered quickly after it was received.
Absolutely brilliant customer service. Great products at the best prices. Will continue to use.
Came across Vinatis a few years ago looking to source a particular wine, brexit caused issues but these were quickly circumvented to order placed and received. have now ordered additional bottles without a scent of issue, brilliant. Vinatis have a great range, smaller unusual brands that 'supermarkets' avoid, at great prices and great delivery. Couriers are a perenial problem ands need strong management to maintain service and quality
I ordered 3 Magnumns of Moet & Chandon in a wooden presentation box as prizes. One box arrived damaged so I'm unable to offer this as a prize. Vinatis Offered me a £10 credit on my account - thought this was VERY poor customer service, and have said they will not replace the broken box even though I explained this was a prize. Vinatis offer a good selection of wines, however I won't be using Vinatis again as they can't guarantee quality and more importantly won't rectify issues.
Great beer, great service 10/10
Excellent wines and secure packaging. Have been enjoying them for several years and fully recommend Vinatis.
I have ordered from Vinatis previously and this delivery was also very good. The white wine was a good variety which I had chosen. The delivery was on time and very well packaged. It is always good to receive French wine which you cannot buy in the UK Dennis
Good range of wines,. Competitive prices. Quick delivery.
Great website, with an excellent range of wines. Delivery was quick
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
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