VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.8 | 21 |
| Nov 24 | 4.5 | 36 |
| Dec 24 | 4.4 | 54 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.2 | 18 |
| Mar 25 | 4.3 | 37 |
| Apr 25 | 4.3 | 18 |
| May 25 | 4.4 | 27 |
| Jun 25 | 3.8 | 23 |
| Jul 25 | 4.9 | 19 |
| Aug 25 | 4.3 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
“The wine was delivered to the next door property by throwing it over a 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: VinatisUK is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of VinatisUK. Filter by what matters to you.
Ordered a Moet & Chandon (Magnum) in a wooden presentation box as a gift, box arrived damaged so not the gift I had hoped to be giving. Vinatis Offered me a £10 credit on my account - thought this was VERY poor customer service, I paid for a box and did not get one that was not in a satisfactory condition. Won't use again.
The package took over a week to be delivered in the UK from date of shipping. No phone number for this company and they took 3 days to reply to my email inquiry about delivery. Product was fine but with that delivery experience I wouldn’t use them again.
Wines are fine, with good range of French provincials not easily got in the UK. However, DPD deliver and sometimes ignore the instructions on safe delivery. Who wants hundreds of pounds left on their front doorstep?
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Although there was a delay at customs, when I contacted Vinatis to alert them to the problem they quickly rectified it and the item was delivered by Kieran on 24th December 2024. These problems do arise occasionally but a company who can rectify it quickly gets a score of 10/10 from me, thank you.
Great service and exceptional wine at a competitive price, communication was excellent and the wine arrived as promised. It came directly from France and all duty and customs charges are covered. Will use again
As always the service is always spot on when I use Vinatis. Regular communication following the ordering process and prompt delivery
Excellent service all round.
Great choice of products. I ordered some wine that I’ve had in Italy which I have not been able to find in any shop in the UK. Dispatch was rapid (I received an email on Christmas Day!). It took a while to arrive (~10 days), but this is likely to be due to the busy time of the year.
Excellent service. A commendably wide range of products available especially champagne with a far more comprehensive range of wines than other online retailers.
Huge selection, very good prices, both for wine and delivery. Wonderfully packaged and delivered quickly. Highly recommend!
Great choice Great Service Competitive Prices Well Packed and delivered ontime
The wines I have bought so far from this company are very good and were a good price. Certainly worth a lot at their wines on offer. Delivery was also very good.
Top company to deal with fast efficient trust worthy the go to place for fine wines
This was our first purchase of this wine from VinatisUK. The price was the best we could get anywhere and although delivery is a little slower it is well worth it for the favourable price. Thanks tot he Vinatis team for good service
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
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