VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers.
Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
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The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3
12-month avg
4.4
All-time
4.3
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
35
Oct 24
4.8
21
Nov 24
4.5
36
Dec 24
4.4
54
Jan 25
4.2
24
Feb 25
4.2
18
Mar 25
4.3
37
Apr 25
4.3
18
May 25
4.4
27
Jun 25
3.8
23
Jul 25
4.9
19
Aug 25
4.3
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Delivery70%
295 mentions
Prices & value45%
187 mentions
Customer service31%
129 mentions
Selection24%
100 mentions
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
On “Delivery” · Aug 7, 2025
Top complaintsof 60 negative reviews
Delivery63%
38 mentions
Customer service50%
30 mentions
Response time32%
19 mentions
No response20%
12 mentions
“The wine was delivered to the next door property by throwing it over a 1”
On “Delivery” · Aug 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Ordered 1.5l Moet ice for my birthday celebration and was worried it won’t arrive on time from France . The customer service give all the information and explained the process of delivery . This beautiful bottle of champagne arrived on time in perfect condition for big day .
Thank you to all staff at Vinatis
Mira
Londona
2 Boxes of 6 were chucked over the fence into a field
2 Boxes of 6 were not delivered, they were chucked over the fence by our gates into a field with sheep in it - and immediately adjacent to a public footpath where anyone could have picked them up and wandered off with them. Utterly disgusted with this driver who could not even be bothered to call the house and announce himself / herself
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I've ordered twice, one for me and one for a friend. Both arrived on time and without damage. The wine itself is very agreeable. There are other company's like Naked and Laithwaites, but I can say this one has done the job 100%
I have found Vinatis to be a great company…very competitive prices and choice with excellent descriptions of the very good wines. It’s always nice to find some different wines to try.
The delivery takes a little longer, but comes well packaged and you are kept informed through the delivery process.
Would highly recommend.
Hard to find wine ordered and delighted with price. If that had then been delivered successfully this would be a 5 star review. Unfortunately when delivered two days ago one box (of 6 bottles based on weight on label) only contained 2. If that's a shipping agent issue then pick another one as that's over 20% of my order missing and I've not had any contact in response to me raising this as an issue via Vinatis website.
Excellent and prompt service. Good comms throughout. So delighted to be able to source this delicious wine through Vinatis. Bought as a gift as well as some for us. Recommended
A good selection of fine wines at a fair price. Online purchase was easy and I was impressed with the speed of delivery.
However, I was very disappointed with the packaging of the two most expensive bottles of wine I have ever bought. They were placed in a cardboard box designed for three bottles and the middle sections of cardboard came loose so that the bottles rolled around in the box. I am surprised they didn't smash - and I'm hoping that the flavour has not been affected.
a solid selection of premium wines from premium winemakers
Pretty easy to review Vinatis. First, there's a solid selection of premium wines from premium winemakers... at really fair price points. Second, it's easy to purchase; there's overview and peace of mind. Third, delivery etc. just works like a swiss watch.
The Champagne I purchased was exceedingly well priced compared to anywhere else and the company was good with its communications. I would use Vinatis again and recommend them with the caveat that you must be prepared for long delay before the goods arrive
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers.
Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.