Top level service
Top level service, very swish company. Updates provided each step of the way, well recommended

VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.8 | 21 |
| Nov 24 | 4.5 | 36 |
| Dec 24 | 4.4 | 54 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.2 | 18 |
| Mar 25 | 4.3 | 37 |
| Apr 25 | 4.3 | 18 |
| May 25 | 4.4 | 27 |
| Jun 25 | 3.8 | 23 |
| Jul 25 | 4.9 | 19 |
| Aug 25 | 4.3 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
“The wine was delivered to the next door property by throwing it over a 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: VinatisUK is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of VinatisUK. Filter by what matters to you.
Top level service, very swish company. Updates provided each step of the way, well recommended
want to find a wine that I used to drink back in the 1980s and they had a range from the region. Easy to order delivered on time
First order with Vinatis and went like clockwork. Easy ordering, clear expectations on delivery, easy to track and nicely packaged and some lovely wine exactly as requested. Thanks a lot. Will be back for more!
Bonjour, + la livraison a été rapide et effectuée dans les délais prévus - les bouteilles étaient brinquebalantes, les rangements étaient trop grands. Pas de quoi endommager les flacons mais ni rassurant (pour la conservation) ni agréable à constater, notamment pour les grands crus qui demanderaient plus de soin dans l'emballage. Je vous remercie.
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Have been ordering from Vinatis for a few years now and always impressed by the variety and quality of the wines. Most are reasonably priced, obviously you are going to pay more for top of the range. Shipping times are not bad considering it needs to clear customs. Will continue to use and would recommend.
I received my package and there was no breakage. Thank you.
Prestation catastrophique. 1ere commande non livré 2eme commande livré à une mauvaise adresse et une mauvaise ville Impossible de les joindre par téléphone, délais de réponse en 24h (toujours très poli) mais ne correspondant jamais à ma demande... Ceci dure maintemant depuis un mois et toujours pas de solution et pas de livraison Si vous souhaitez envoyer des bouteilles avec un message (propre et non déchiré) malheureusement ceci ne sera pas sur ce site
I was excited by my discovery of Vinatis, having been on a recent trip to France and finding so many of the wines I had discovered there were not readily available in the UK. I put in my first order for 24 bottles on July 2 and they arrived, intact and exactly as described on July 11. Admittedly, this was longer than the "4-5 business days" touted on their website and when I asked them about the delay they unsurprisingly blamed "Brexit". Now, I don't know whether Brexit is a genuine reason or a convenient, catch-all excuse for anything that has to cross the Channel these days. Regardless, I'm certainly willing to give Vinatis another go, despite being skeptical at first, especially when one of their customer care team told me my package might not arrive until close to three weeks after my initial order. Their tracking information is of no use since my order claimed to have been released from Customs at the same time the order was made, so is Brexit really the issue behind the delays? There were also no updates until I heard from DPD early this morning that my package was due today. The packaging is superb, many other suppliers would have tried to put 24 bottles into just two boxes, but Vinatis used four boxes with very sturdy protective devices that I was very pleased to see is all recycled and recyclable cardboard. I am also pleased that they use one of the most reputable carriers in the UK, DPD, so no chance of my wine ending-up in the neighbour's hedge! Well done, Vinatis, you have earned my trust and I will be buying from you again, despite my initial reservations.
Excellent Entre-deux-Mer at an excellent price. Well packaged and delivered without fuss
The speed of this delivery was impressive - the fact the wine is first class is a bonus!
The product was as expected and well packaged but the courier did not deliver to my flat so I had to pick up from a supermarket, it was quite awkward to carry home as my car is not permitted in the city area due to LEV restrictions
Wines received on day promised and well packaged. However before the wine arrived I received a very odd email with a photo of a strange front door.
Vinatis had the wine I wanted, and at a very good price. Ordering and delivery was simple and quick
Having holidayed in the South of France and were impressed with the wine we were looking to get the same of our favourite wines back here. Vinatis had exactly the bottles we were looking for. Delivery time was just over a week from ordering, not bad as the wine had to clear customs. The communication was fabulous at each stage, and delivery was within an hour timeslot via DPD. We will be ordering again
Exceeded any expectations, lots of e mail feedback about the order and dispatch, well packaged and promptly delivered.
Used them a few times and they continue to deliver on price and service. Less than week between placing my order and my Viognier being delivered.
Excellent website, easy to search, great price and swift delivery using DPD
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
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