VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers.
Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
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The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3
12-month avg
4.4
All-time
4.3
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
35
Oct 24
4.8
21
Nov 24
4.5
36
Dec 24
4.4
54
Jan 25
4.2
24
Feb 25
4.2
18
Mar 25
4.3
37
Apr 25
4.3
18
May 25
4.4
27
Jun 25
3.8
23
Jul 25
4.9
19
Aug 25
4.3
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Delivery70%
295 mentions
Prices & value45%
187 mentions
Customer service31%
129 mentions
Selection24%
100 mentions
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
On “Delivery” · Aug 7, 2025
Top complaintsof 60 negative reviews
Delivery63%
38 mentions
Customer service50%
30 mentions
Response time32%
19 mentions
No response20%
12 mentions
“The wine was delivered to the next door property by throwing it over a 1”
On “Delivery” · Aug 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Good quality wines found the one was looking for so yummmy Been drinking wine for a good through years Buying in france & drinking in the bodegas in Spain following. Wine lists , delivery good well recommend thank you ib
Vinatis are brilliant for their excellent range of wines from France, Italy and Spain at very competitive prices. Alot of their wines are not available in the UK or are much more expensive. The packaging is also excellent so breakages are most unlikely. Delivery is a little slow but that is due to Brexit issues, nothing at all to do with Vinatis. But all in all a five star experience, well done to Vinatis!!!
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Great selection of wines from all over the world and good prices. Don't wait until you run out - I guess largely due to Brexit but there are now delays in delivery, but worth the wait.
Couldn’t buy the wine in store, got it here at a great price. The order took about 11 days so order in plenty time. I’ll certainly use the company again 😊
Large choice of wines from a well-known French web site.Just don't expect a quick delivery in the UK due to transportation from Savoie and customs delays but max 2 weeks. Very reliable including DPD delivery, no hidden fees and a lot of bargains
I can no longer expect to receive what I order and pay for!
Now for the third time a full case of wine has been missing from my delivery.
This causes me stress, time, money and the lack of some thing to drink
I do not know if I can go on ordering from you?
I have been using Vinatis since Christmas and find their price to quality excellent. I enjoy a glass of Champagne and they stock a wide range from smaller growers which I am finding to be of excellent value. With delivery coming from France don't expect to order on a Thursday for weekend drinking. I plan ahead so 7 to 10 day delivery window does not concern me.
Wide range of wines, some of which are difficult to source elsewhere. Very good on price and communication as your order progresses. Longer delivery times, but to be expected given post-Brexit customs, etc.
My second order from Vinatis and the experience was equally good as the first. Great range of wines with excellent discounts for multibuys. Strong range of lesser Bordeaux. Efficient (free) delivery via DPD with excellent comms regarding timing of drop off.
This was my second order from Vinatis and maybe my last, 12 days had passed with no communication from them even though I messaged them twice about where my wine was , onlywhen I raised a complaint through PayPal my order magically arrived with no apologies or response from them , onthe plus side ,well packed and excellent wine indeed,
The wines are lovely and the wine was properly packaged. I ordered 5th May and they arrived on 17th so delivery does take time due to customs but if you are aware of that, this is a good company to deal with and everything went smoothly for my third delivery.
They have a great selection and are very trustworthy
Their delivery times are slightly longer than other suppliers which I believe is largely down to import restrictions but they are super helpful and always deliver
Good value for money too
DO NOT USE THIS COMPANY - We ordered a champagne sabre in an oak presentation box from the UK website - the box arrived broken. We immediately followed due process and reported this WITH PHOTOS. Vinatis totally refused to action a return, replacement or refund - against the policy stated on their website - apparently because we are in the uk. At one point they even stated the cracked box was in line with the character of the wood! Every time we sent an email somebody different responded and there was no consistency - other than they were all unhelpful and failed to act in accordance with EU or UK consumer law. Eventually they issued a partial discount - which in no way compensates for having a broken box for an expensive present but it was all they would do. We contacted the manufacturer of the product who promptly agreed the product was not to specification and their distributor should have replaced it for us, in good faith Pulltex - the manufacturer - sent us a new box - but we had to pay postage - DO NOT USE THIS COMPANY
Delivery is unreliable with very limited communication from delivery company.
The max time delay projected was 7-11 days but actual delay was 16 days with no prewarning of delivery date nor time by delivery company who decide themselves in my case to deliver to a neighbour as I’m not there.
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers.
Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.