VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.8 | 21 |
| Nov 24 | 4.5 | 36 |
| Dec 24 | 4.4 | 54 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.2 | 18 |
| Mar 25 | 4.3 | 37 |
| Apr 25 | 4.3 | 18 |
| May 25 | 4.4 | 27 |
| Jun 25 | 3.8 | 23 |
| Jul 25 | 4.9 | 19 |
| Aug 25 | 4.3 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
“The wine was delivered to the next door property by throwing it over a 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: VinatisUK is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of VinatisUK. Filter by what matters to you.
Trying to get back my refund from cancelled order. Customer Service just sends everyday same message that refund will be made within 14 days... NOW it is 16 days and those ..... still send me same type of message. Clearly DO NOT recommend to use
Good selection and website. Delivery took too long.
Good value quality wine from an easy to navigate website. The customer ratings are useful as well as recognised classifications. Takes a little while to arrive, but always gets here in good condition.
This was my first order with Vinatis. I had been looking for a specific wine and found it was listed with them. I was very happy with the price and kept updated with delivery. I have absolutely no complaints and will be a returning customer as they have listings for other wines that I like. Thank you!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have been looking for a particular wine for quite a while: It was previously available in a top end high street store. On one of my periodic random searches, up came VinatisUK with the very wine I was seeking. Even better, it was at a good price and with very reasonable delivery. I've since made an order and am delighted with the products and process. Excellent service all round.
I have used Vinatis for nearly four years now, they sell the wine from our favourite vineyard at great prices. I make sure that I order enough to get free delivery and they send me regular emails and offers. A great company, I shall continue to use them
Great company and fabulous wines. Highly recommended.
Good price and quick delivery
Excellent quality choice of wines with a regular supply of great bargains. Rapid delivery and efficiently packaged.
great price on the exact wine i was looking for great service and very efficient delivery
Easy ordering and timed delivery by DPD.
I would give you no stars if I could for my latest order from you. As you will see from the many emails between me and your customer service (?) department, the delivery was terrible. You seemed to have no idea where my order was for a period of 8 days and just insisted on giving me repeated and unnecessary instructions on how to use DPD’s tracking system whilst ignoring me stating over and over that you had not delivered the parcel to them.From you getting the parcel to them after 9 days they delivered it to me in 18 hours. The first 2 orders I placed with you were great and I was very impressed with the quick delivery. What happened to my last order-I have had no explanation . I will give you another chance though.
I have been using this company for a few years and always great service and the right wines delivered without any issue
Πρώτη φορά που παρήγγειλα ήταν μέσα στης γιορτές και ήρθε στης αναμενόμενες μέρες είμαι απόλυτα ικανοποιημένος θα παραγγείλω πάλε
Very disappointed with your courier partner and their briefing from the moment that my parcel arrived in Greece.
Placed an order on 19th December. Have sent two emails to customer service requested an update as tracking suggests the order has been dispatched. Absolutely no reply. I appreciate it has been the exmas period but we are now on 4th January and its very poor customer service to have no response even though they have taken my money!
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
This profile hasn't been claimed by the business owner.
