Wines are good value
Wines are good value. Prompt answer on delivery question. Wine arrived safely a few days later.

VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.8 | 21 |
| Nov 24 | 4.5 | 36 |
| Dec 24 | 4.4 | 54 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.2 | 18 |
| Mar 25 | 4.3 | 37 |
| Apr 25 | 4.3 | 18 |
| May 25 | 4.4 | 27 |
| Jun 25 | 3.8 | 23 |
| Jul 25 | 4.9 | 19 |
| Aug 25 | 4.3 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
“The wine was delivered to the next door property by throwing it over a 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: VinatisUK is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of VinatisUK. Filter by what matters to you.
Wines are good value. Prompt answer on delivery question. Wine arrived safely a few days later.
Complaint # 1 I did not receive a confirmation email detailing what I wrote in online complaint. Complaint # 2 No telephone number to call when you fail to respond within your stated 24 hours. Comaint # 3 You failed to respond within the 24 hrs. Complaint # 4 2 broken bottles on arrival - no response from Vinatis. Complaint # 5 Cannot make complaint on mobile phone as fails anti robot check, but no robot check available. Useless customer service. Have to get refund from bank!
Great value, very good range of wines, reliable service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great wine at a competitive price and a speedy process to get it to me! What’s not to like 👍
I have been waiting all day for my delivery. I have now looked on “follow my parcel” and they are saying they couldn’t deliver as I was absent! What a waste of a day. No one called or rang the doorbell so how they came to the conclusion I was absent I have no idea. It was guaranteed delivery today and I paid extra as I’m having a party tonight. Really disappointed with this service and no one to call as it’s Saturday.
Delivery was prompt and well packed so that all the crate of sparkling wines arrived safe and sound.
Ordered a few times from here and it has been a good service with the exception of once when it took longer than usual for the goods to arrive. I find the choice better than many sites and the prices are competitive with French prices for the same product.My husband is French and we lived and worked in France until retirement . Thanks to Vinatis we can continue to have the French champagnes we like .
The wine was bought as a present because of the name'Marie' unfortunately the print on both bottles was smudged. This meant the bottles could not be displayed as planned. Delivery was good.
A wine I like at a reasonable price delivered promptly. What else can you ask for!
Used them for a delivery of Blonde beer which I'd only seen in France. Delivered on time, well packed and excellent comms from ordering through to delivery.
a simple ordering process in English and a very prompt delivery in a well made cardboard box which ensured no breakages. The delivery charge of £6 is very good value for money, when after Brexit 4 years ago, it took forever and cost a great deal more!
Agree with most reviewers - good quality wines at competitive prices. I'm a regular visitor to France and was dismayed when my local merchant there decided to quit after Covid. My less common favourites seemed to be unavailable in UK, but I was delighted to find Vinatis could supply. So far delivery times haven't been an issue. Mike
Ordered and delivered. Wasn't a lot of warning about when delivery would occur, but left in safe place as requested if not in.
Prompt delivery by carrier. DPD on this occasion did deliver to my apartment. Other previous deliveries had problems, items being left at entrance to apartment block.
Not drunk the wine yet-it’s an anniversary present for the other half but really impressed with buying experience .Thankyou
I am a repeat customer for over a year now (UK based). I buy when there is an offer of free UK postage. There is a great selection of wines on offer with Vinatis, with useful filters such as 'medal winners'. The wines arrive via DPD (one of the better delivery companies) and are well packaged and delivered with care. Communication regarding the status of the order is excellent and customer service always respond to a query. These are not wines that are delivered the next day, but if you know you are running low (I suffer from novinophobia), then plan ahead and get yourself some bargain wines that are not to be found in the UK
Again what a great service. My order arrived within the week. Ordering was very simple. The price I paid was really good and tracking and delivery was 1st class. The website is so easy to navigate and the descriptions of the wines is very helpful.
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers. Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
This profile hasn't been claimed by the business owner.