VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers.
Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.
VinatisUK receives high praise for its extensive selection of wines and reliable delivery service, with many reviewers noting the great prices and efficient ordering process. Customers appreciate the strong packaging and the use of DPD for timely deliveries, often receiving their orders within a week.
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The variety of wines available, including hard-to-find selections, adds to the positive experience. However, some consumers express concerns about delivery mishaps, such as packages being improperly handled or delivered to the wrong address. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with many recommending VinatisUK for its quality service and excellent wine options.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3
12-month avg
4.4
All-time
4.3
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
35
Oct 24
4.8
21
Nov 24
4.5
36
Dec 24
4.4
54
Jan 25
4.2
24
Feb 25
4.2
18
Mar 25
4.3
37
Apr 25
4.3
18
May 25
4.4
27
Jun 25
3.8
23
Jul 25
4.9
19
Aug 25
4.3
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Delivery70%
295 mentions
Prices & value45%
187 mentions
Customer service31%
129 mentions
Selection24%
100 mentions
“I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering...”
On “Delivery” · Aug 7, 2025
Top complaintsof 60 negative reviews
Delivery63%
38 mentions
Customer service50%
30 mentions
Response time32%
19 mentions
No response20%
12 mentions
“The wine was delivered to the next door property by throwing it over a 1”
On “Delivery” · Aug 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Recommended a wine by a friend. Ordered 20 bottles. Only 14 arrived. I’ve left a message with binaries but no one has bothered to reply and there is no number to call.
On top of that I requested a delivery date of Tuesday but they brought it on Saturday when no one was there and left it on a doorstep
This site was sp easy to use and my wine came well packaged and so quick. I would definitely recommend this site. Thank you for the wine we are enjoying doing it 😊
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Hopeless delivery service by DPD. They informed me out of the blue that delivery would be made that afternoon, when I would be away for a few days. I changed the delivery day on their website for the next week but they delivered the next day anyway and gave one box to a neighbour instead of two. The other one is still missing.
The Vinatis wine list is impressive but they need another delivery company.
The website offers a wide and attractive range of wines, but I had been wary about ordering because of the likelihood of delays in customs. My order arrived in under a week, packed in the strongest cardboard boxes I have ever seen - really impressive!
My first order with this Company was a little slower than the likes of Laithwaites, Naked Wines Taking into consideration it’s being transported from Annecey France and just the logistics through to the UK via our border and customs tells its own story! I emailed to enquire its whereabouts and had an immediate reply explaining the hold up was at UK customs clearance However within 3days my wines arrived via DPD expertly delivered and notified every step of the UK journey I am more than pleased with the quality of the wines I have so far opened but will factor at least 10days for any future orders to arrive at my home. Hopefully UK customs can improve there services any time soon!
I read on the delivery email that if you were out the delivery person would tell you how to get your order. This did not happen and my order was left out for one or two days by my front door. It could easily have been stolen.
New customer trying Vinatis for the first time to see how it compares to other online sellers. Ordered a few bottles over a week ago for a celebration this week with an estimated delivery between 5 - 7 days. I have not had any update on the expected delivery since purchase and Vinatis have failed to respond to my enquiries. Would appreciate an indication of when the order is to due to arrive, as I am now concerned that the order has not been shipped.
Update: thank you for the feedback. As promised the order arrives shortly after clearance. Can recommend.
A good selection of wines at very reasonable prices. The Albariño’s I ordered are particularly good but I’ve yet to try the Primativo although I suspect it will be rather good too. It took 7 days from placing the order to the case arriving (DPD) so plan ahead if you’re you want wine for a specific occasion
It took a week to arrive ! Just in time ! 1917 vin jaune, 8 years old. Amazing for £ 30 plus delivery £ 4.50. It wasn’t stopped at customs after Brexit as many articles from Europe can be. I used it to cook a “poulet aux morilles”. Delicious ! Thank you ! Elisabeth
Very satisfied with my recent Vinatis order. 4 magnums of good rose, plus two special whites delivered on time and at the right price. Hadn’t used Vinatis since pre-brexit days - after the inevitable price hikes and interference with ease of buying, it worked out fine using Vinatis again. Will likely use again.
I specifically wanted this particular white wine from the Rhone valley. This wine is not readily available here in the UK, but Vinatis supply it. Thank you for excellent service, delivery and cost.
I have been using Vinatis for some years now. Great wines at very reasonable prices. The packaging and lead times are fine for imported orders. What lets Vinatis down is the quality of the delivery service they use. No accurate forecast of the delivery time. Boxes delivered at different times. Boxes left outside my door without ringing the door bell - I was at home!
VinatisUK is an established online wine shop specializing in the sale of French wines, fine wines, and Champagne. With a selection of over 5,000 bottles, the company caters to wine enthusiasts in the UK and across the European Union. Each product undergoes a rigorous selection process, including blind tastings conducted by expert sommeliers, ensuring a high standard of quality for customers.
Founded over 20 years ago, VinatisUK has built a reputation as a trusted provider for consumers seeking a diverse range of wines, from red and white to rosé and sparkling options. The platform is designed for ease of use, allowing customers to browse and purchase wines conveniently online, with secure delivery options available throughout Europe. By focusing on quality, competitive pricing, and customer service, VinatisUK aims to meet the needs of both casual buyers and serious wine aficionados.