The help I received was first class
The help I received was first class, Everything was fully explained.

Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group consistently receives high praise from customers for its exceptional service and helpful staff. Reviewers highlight the professionalism and responsiveness of representatives like Scott Castelow and Esther, who provide clear communication and support throughout the claims process.
Many people express gratitude for the reassurance and guidance offered during stressful situations, particularly after accidents. The seamless handling of claims and the overall positive experiences contribute to a strong reputation in the legal services sector. However, a small number of reviews mention issues related to vehicle claims and insurance processes, indicating some areas for improvement. Despite these minor concerns, the overwhelming sentiment remains positive, with customers feeling well-supported and satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.9 | 168 |
| Apr 25 | 4.9 | 283 |
| May 25 | 4.9 | 253 |
| Jun 25 | 4.8 | 229 |
| Jul 25 | 5.0 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So helpful and and tok a great load of worry away”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: Winn Group is #1 of 5 on overall rating in this group.
500 reviews of Winn Group. Filter by what matters to you.
The help I received was first class, Everything was fully explained.
Really expedite in their service sorting my car crash insurance cliam
Kyle Thompson has been very helpful in dealing with a claim for a fleet vehicle. He responds promptly and always answers questions fully. Very happy with the servide
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Good experience ,very good
So far Exelent
Great support, top client care when needed.
Mary Ajayi was very polite and spoke with a great manner explaining everything in details. which left our experience well worth it, after a disaster morning we have had. Thank you Mary for your great customer service and also answering all questions which we understood.
Spoke with Esther today regarding a question I had about my claim. She was really friendly and polite and was able to help me on the phone straight away. 5*
Emma was very helpful and kept the call calm while i was abit emotional re-going over the events. Anything i was unsure on Emma explained to make sure i understood. Thank you for your help with processing this.
Contacted promptly, delt with very efficiently and easily for me to understand each precess of the claim and what I need to explained. Very helpful and supportive
Helpfull Service
Sadie was clear about what was going on with the claim. I hung around on the phone while waiting for admin to be done, I would have appreciated being called back rather than 20 minutes of hanging on with awful music. Sadie very kindly muted it once I pointed it out but I endured it for a long time. Sadie was very professional and knowledgeable.
The person I spoke to Annie was excellent. Guided me through everything and was knowledgable and easy to talk to. She provided best service ever !
Mary was very helpful and clear with relating information.
Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
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