Great Service
Always very helpful on the phone and swift to deliver our orders!!

Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback for its service, with many reviewers praising the quick delivery and helpful staff. Customers frequently highlight the efficiency of the ordering process, noting that transactions are easy and often result in next-day delivery.
The professionalism and friendliness of the staff contribute to a positive experience, with several consumers expressing satisfaction with competitive pricing and prompt responses to inquiries. However, some negative reviews point to issues with order fulfillment, particularly regarding delays in delivery and discrepancies between stock availability online and actual inventory. Despite these complaints, the majority of feedback reflects a strong sentiment towards the company's reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.8 | 21 |
| Oct 24 | 4.8 | 24 |
| Nov 24 | 4.6 | 16 |
| Dec 24 | 4.8 | 15 |
| Jan 25 | 3.7 | 6 |
| Feb 25 | 4.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.9 | 11 |
| Jun 25 | 4.7 | 3 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy transaction very fast delivery and very polite and professional staff”
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.5 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Williams Medical is #1 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.3).
500 reviews of Williams Medical. Filter by what matters to you.
Always very helpful on the phone and swift to deliver our orders!!
always a great service
efficient , polite and helpful
very pleased with blood pressure device supplied by Williams Medical. Excellent and speedy delivery.
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helpful, good service. Well done
Ordered supplies for my workplace and it delivered on time, supplied was left near the reception, which was appreciated, our order box was pack nicely by Katrina, appreciate the secure package of our bought items with added air cushions to avoid damages.
The meter arrived the day after ordering and was w,ell packaged
I ask Rachael if you dont have the product at least a substitute i rarely use this company because of these issues. I know yall have substitutes yall just don't want to look for any she cut me off nonchalantly and wasn't even trying to help at all. This company use to be tge best but now with all the good people yall have let go it is catastrophic and horrible
Amazing device delivered within 12 hours will definitely use again
Being able to speak to someone within few seconds. Great customer service as always for many many years. All the best. Keep it up!
100% be a regular customer. Prompt Delivery and excellent Service
I have a Roche Coaguchek device and required a box of lances (your charge = £2.20/50 per box net of VAT). You are the only supplier. Your charge for delivery is £5.99 (net of VAT) irrespective of size/cost of product. As I am not a company and cannot reclaim VAT I was forced to buy 4 boxes to make it more economical. Therefore the total came to £17.75 (VAT £2.96) for an initial requirement of 50 lances which will last me 2 years, so they are likely to see me out (I am 75)! So not impressed by the postal charges for an item costing such a small amount!
Good service
Unbelievably quick next day delivery (normally would take 3-5 days).
Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
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