Honest opinion
Very good services always been buying my electric scooters and bikes from him since 2022 if there is anything wrong he will sort it out

Xplore Electric is a UK-based company specializing in electric vehicle (EV) charging solutions. The company offers a range of products and services designed to cater to the growing demand for electric vehicle infrastructure. This includes the installation of home and commercial charging stations, as well as providing consultation services to help customers choose the right solutions for their specific needs. Targeting both individual consumers and businesses, Xplore Electric aims to facilitate the transition to electric mobility. Their customers include homeowners seeking to install charging points in residential properties and commercial entities looking to enhance their EV charging capabilities. By focusing on quality installations and customer support, the company plays a significant role in promoting sustainable energy practices within the electric vehicle sector.
Xplore Electric receives high praise for its exceptional customer service, with many reviewers highlighting the helpfulness and efficiency of the staff. Customers appreciate the quick responses to inquiries and the convenient pick-up and delivery service for scooter repairs.
Positive sentiments are echoed in comments about the quality of service and the team's willingness to go above and beyond to ensure satisfaction. However, there are notable complaints regarding communication and service quality, with some customers expressing frustration over delays and incomplete repairs. One reviewer mentioned a lengthy wait of 44 days for service, while another criticized misleading advertising about product features. Despite these issues, the overall sentiment remains largely positive, reflecting a strong reputation for service excellence.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 27 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 3.7 | 3 |
| Aug 24 | 4.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 3.7 | 3 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“I just wanted to point out that Ed from Xplore Electric has been extremely helpful and has answered all my questions...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | 4.2 out of 5 (good) | — | 27 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Xplore Electric is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.1).
27 reviews of Xplore Electric. Filter by what matters to you.
Very good services always been buying my electric scooters and bikes from him since 2022 if there is anything wrong he will sort it out
Great service highly recommend.the overall servicing of my wolf warrior was great. And the instant response was 5 star keep me updated whenever I needed to be thanks guys great job.
excellent verygood communication and top rated service thankyou
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Great service Great commutation
Very reliable service provided
Xplore Electric is a UK-based company specializing in electric vehicle (EV) charging solutions. The company offers a range of products and services designed to cater to the growing demand for electric vehicle infrastructure. This includes the installation of home and commercial charging stations, as well as providing consultation services to help customers choose the right solutions for their specific needs. Targeting both individual consumers and businesses, Xplore Electric aims to facilitate the transition to electric mobility. Their customers include homeowners seeking to install charging points in residential properties and commercial entities looking to enhance their EV charging capabilities. By focusing on quality installations and customer support, the company plays a significant role in promoting sustainable energy practices within the electric vehicle sector.
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