Great product and fast delivery
Great product and fast delivery

Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95. Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
Zinga Entertainment receives a mix of feedback from customers, with many praising the quick delivery and excellent service. Reviewers frequently highlight the fast shipping and good packaging, noting that items often arrive in great condition.
The competitive prices and variety of products also contribute to a positive shopping experience for many. However, there are significant complaints regarding order fulfillment, with some customers reporting delays and issues with damaged items upon arrival. A few express frustration over unresponsive customer service when trying to resolve these problems. While the majority of experiences are favorable, the recurring issues with order accuracy and communication detract from the overall sentiment. Overall, Zinga Entertainment is viewed positively, but there are areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 4.7 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 3.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Super quick delivery and amazing levels of protective packaging”
“Item arrived soaking wet, mold on boxes and associated damage and dents, honestly a first bad delivery, otherwise gre...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | +19% | 100 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 15 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 12 | |
| 1.8 out of 5 (poor) | 67 out of 100 | — | — | — | — | 5 |
Bottom line: Zinga Entertainment is #4 of 5 on overall rating in this group. On delivery, Meltzer Sports scores higher (5.0 vs 4.3).
100 reviews of Zinga Entertainment. Filter by what matters to you.
Great product and fast delivery
Good price, speedy delivery.
Great experience from pre order to delivery can't find fault in anything
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Pre-ordered and arrived on time with Comms. Can't fault from this experience.
First time ordering. Ordered pop figures. They arrived quickly and were well packed.
Fast shipping
This was my first(of many) purchases. I didn't know Zinga existed until my Shop app shared it with me. So happy!! Reasonable prices and the items despite being 2nd Class Royal Mail arrived very quick and the care taken into packing out the box was 100%!! The items where in perfect condition and not even a dent in anything!! Will definitely be a returning customer!!
Great service - quick delivery
Used this company about 3 times for Funko Pops, pre-ordered 3/4 Items and changed my mind while the order was still in pre order stage, asked for a refund while items were still in pre order phase and they have ignored all emails asking for a refund and processed the order. The order will be going back for a refund unopened. Why would you not respond to emails? Poor comms, gives off completely the wrong vibe as a customer, any reputable company simply resolved the refund no issue, feels like a money grab. Happy to update my opinion but not replying for over a week seems very scam like. Update - they have finally processed a refund awaiting funds.
First time buy from this company. I bought Funko pop to add on my collection and I am in the box collector. My Funko pop box came damaged!!! I don’t think ,I will buy from this company again Edited : the company has sent me replace Funko pop and arrived very fast.Thank you
My first order with zinga they were having issues with there online payments they were fantastic over email they communicated with me and managed to get my order done I was so impressed I made a second order the next week
Order took 3 months plus items were missing
Perfect as always
Great price, as expected all commons but a nice mix of newer and older pops. 1 pop had a lot of box damage which stopped it being a perfect score.
Great value price for this Groot POP set, and securely packaged
Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95. Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
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