Zinga are very good at answering…
Zinga are very good at answering questions re a delay in receiving an item! Alistair

Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95. Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
Zinga Entertainment receives a mix of feedback from customers, with many praising the quick delivery and excellent service. Reviewers frequently highlight the fast shipping and good packaging, noting that items often arrive in great condition.
The competitive prices and variety of products also contribute to a positive shopping experience for many. However, there are significant complaints regarding order fulfillment, with some customers reporting delays and issues with damaged items upon arrival. A few express frustration over unresponsive customer service when trying to resolve these problems. While the majority of experiences are favorable, the recurring issues with order accuracy and communication detract from the overall sentiment. Overall, Zinga Entertainment is viewed positively, but there are areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 4.7 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 3.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Super quick delivery and amazing levels of protective packaging”
“Item arrived soaking wet, mold on boxes and associated damage and dents, honestly a first bad delivery, otherwise gre...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | +19% | 100 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 15 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 12 | |
| 1.8 out of 5 (poor) | 67 out of 100 | — | — | — | — | 5 |
Bottom line: Zinga Entertainment is #4 of 5 on overall rating in this group. On delivery, Meltzer Sports scores higher (5.0 vs 4.3).
100 reviews of Zinga Entertainment. Filter by what matters to you.
Zinga are very good at answering questions re a delay in receiving an item! Alistair
Was poor fid not keep me informed when things delayed not very happy regards customer service but product was excellent
As always, fantastic to shop with and speedy delivery, highly recommend.
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Although my box arrived crushed, even though it had a big red fragile sticker on it, the items inside were packed with care and were not damaged at all! Also, I was happy that my order was not forgotten about since it was placed about a year ago. Thank you!
Sorry to leave this review but I waited an awfully long time for the product. I’d understand if they even just sent my money back, I accepted a month was my fault for not seeing the pre order but also why was it not clearly visible. Then to wait 3 extra months for delivery and everything was blamed on another company, when I have seen it cheaper in other shops for the past month now and I just think what was the point of early order for this. It’s just been a nightmare without any refund, I honestly began questioning the company was serious. I won’t be ordering again from here I’m afraid, they also sent me a tracking code that didn’t work! Then I got an email that they wasn’t sending the product for at least another 10 days. Just completely hectic and felt like I’d been scammed for months which was beyond stressful.
Friendly and helpful staff
So Far I have order 3 things from here and each time they have provided the best service that I have had. The order or always either early or on time and that they are in perfect quality when they arrive. The website which I commonly used is a very human friend environment and provide simple gateways to there products and there security measure suit standard. I will continue to purchase from them as there service is "peak" for most places I have been, thank you so much and keep doing what you are doing 😁
Convinced this is a con. Placed an order 2 weeks ago with "3-5 days delivery", and the courier has yet to receive it. I've contacted them via email three times, twice to request cancellation, and had zero response. I guess I'm onto Section 75 via my credit card company. Pathetic.
Great addition to my collection
I didnt like the fact one of the items had a big crease on the window.delivery was fast
packaging was amazing
Arrived within a couple days came well protected and would definitely buy from this company again
Thank you for making my valentines day with my star wars valentines pocket pop 4 pack, perfect condition, well packaged. Xx
Delivery was quick and my pops were well protected Thank you
I bought 3 Funko Sodas and 2 Pops from Zinga Entertainment. They all arrived in great condition and well packaged. One of the quickest shipments I’ve received for Funko products. One of the Funko Sodas I received had a defect, nothing to do with the retailer and completely due to the quality checks at Funko. I contacted Zinga in the first instance and they were happy to replace the defected product. Great customer service. A great online retailer and hope to make more purchases in the future. Thank you Zinga Entertainment.
Zinga Entertainment is an online retailer specializing in collectibles and merchandise from popular franchises such as Funko, Pokémon, Loungefly, and Magic: The Gathering. The company offers a wide range of products, including Pop! Vinyl figures, trading card games, and collectible fashion items, catering primarily to collectors and fans of these brands. Customers can shop for the latest releases and exclusive items, with prices starting at £9.95. Zinga Entertainment emphasizes secure packaging to ensure that collectibles arrive in mint condition, enhancing the shopping experience for its clientele. The website features promotional offers such as free shipping on orders over £50, making it an appealing option for both casual buyers and dedicated collectors looking to expand their collections.
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