Don't do it
Booked a flight. Months later, "There's been a change to your flight, please approve or deny the new flight". Time shifted by 5 mins - great, approved. No. It changed by 5 minutes AND they changed it to a different day. Were there no flights available on the same day that I had scheduled my flight? There was one, but Aegean clearly didn't want to offer that option because the flight costed more. Why offer the next soonest flight when you can offer a flight that won't be suitable for most passengers and will force them to pay more to take the only flight offered by the airline on the day the flight was booked? It was a scumbag move. My FLEX ticket allowed me to change my flight for free (up to the current ticket value), but the flight on my originally planned departure date was so expensive that it was cheaper for me to book a new ticket with a different airline. Which I did. After about 80 euros in cancellation fees, I still get about 20 euro refunded if I cancel my Aegean ticket. Ok - better than nothing. But how do I cancel? Can't do it online. Can't find a customer service phone number anywhere. I finally find one. I call. I cancel. My booking is cancelled almost immediately... but the refund? The refund takes 30 WORKING DAYS. Thats 1.5 MONTHS folks. Customer service quality was abysmal too. I had a rep say "do you not trust us?" when I asked to receive an email confirmation. Really? Never even made it on an Aegean plane. And now I never will. Never again.
